Summary
To be considered for positions, applicants must have a complete application packet that includes the following:
- The online application completely filled out via Government Jobs/NeoGov (access also available on City of Bend website under Human Resources/Job Openings)
- Attached Cover Letter (required)
- Attached Resume (required)
- Attached valid Credentials, Certifications and Licensing (if applicable)
Applicants must provide certification that they are a veteran or disabled veteran to receive Veteran’s Preference.
Applications received by Friday, April 19, 2024 (04/19/2024) at 12:00 pm (noon) PDT will receive preference for initial review, but position will remain open until filled.
Position Overview:Reporting to the Parking Services Division Manager, the Program Coordinator manages the day-to-day operations for assigned functions within a program or programs, including establishing and implementing procedures and continuous improvement efforts. The Program Coordinator will oversee the administration and day-to-day operation of the City’s public Parking Program.
Perform a variety of routine, complex and technical work in the planning, development, implementation, reporting and monitoring of the City’s public Parking Program, including on-street parking and City-owned parking garage and surface lots. Research, design, measure, evaluate, document and implement strategies, and reporting for the public Parking Program. Assists in drafting and preparing reports, policies, procedures, website content, and responding to internal and external inquires on the Parking Program through a positive and respectful customer service approach. Work and assignments must comply with administrative policies, procedures and regulations, and with Council Policies and applicable Municipal Code sections. Position may involve working overtime and on weekends as needed. These tasks are illustrative only and may include other related duties.
Functions, Duties and Responsibilities
Essential Functions Include:
The information provided below encompasses the essential functions and capabilities linked with this position.
- Primary liaison to other City departments, community organizations, contractors, and other public agencies for assigned program.
- Leads, monitors, and coordinates daily operations of assigned areas of program(s), including establishing relevant procedures to implement defined strategies and policies.
- Meaningfully participates in setting the strategic direction of the organization and planning long- or short-term objectives.
- Assists in the development of program evaluation criteria; evaluate needs of internal or external clients; provide assessment services in specialized program area and assist clients' access to alternative community programs and resources.
- Develops training manuals, literature, publications, documents, etc. regarding new procedures, regulations, services, etc., about specialized program area for clients and/or internal staff as needed.
- Maintains regular contact with others outside of own workgroup such as visitors, vendors and/or other employees. Primary purpose of contact is to explain, clarify, or interpret detailed and somewhat complex or sensitive information; contacts are non-routine and require discretion and thoughtful communication efforts. Makes recommendations on budgetary decisions. May have authority to approve some expense items. May make recommendations on expenses and/or revenue-generating activities. May monitor program-related budget and expenditures.
- Assists in developing policies, budget and program goals/objectives.
- Drafts for procurement and contracting documents, procedures, training material, publications and other information and communication documents.
- May assist with development of program evaluation criteria, as well as tracking, analyzing and reporting relevant data for project.
- May research and compile data, prepare proposals and reports, and maintain records; develop and monitor program contracts, grants and budgets and information on specific issues or areas and provide related recommendations and reports.
- Researches and calculates more complex fee calculation on projects or permits;
- Maintain reports/recordkeeping and ensuring compliance with respect to inspections, contracts, loan reimbursement requests and disbursements.
- Complies with safety requirements of the position and actively promotes safe work practices.
- In an emergency event or an officially declared State of Emergency, responds as directed to ensure the restoration of essential public services, facilities and infrastructure. Other related duties as assigned.
Knowledge, Skills and Qualifications
Skill Profile
The individual in this position is expected to possess and exhibit the following knowledge, skills, and abilities.
- Maintain working knowledge of fundamental elements of program development and program coordination with significant community involvement.
- Maintain working knowledge of Oregon revised statues, Federal or local laws and/or ordnances which may be pertinent to the department.
- Maintain working knowledge of effective methods, principles, and techniques for effective budgeting, contracting documents, and other communication documents.
- Communication, interpersonal skills as applied to interaction with coworkers, supervisors, the general public and other stakeholders sufficient to exchange or convey information to provide and receive work direction.
- Prepare, read, analyze, and interpret policy documents as well as complex financial reports and statements supported by statistical data and other documentation.
- Manage a high volume of tasks at one time, including organizing and prioritizing own work.
- Work independently with minimum direction while also working as part of a team and collaborating with others.
- Demonstrate a high attention to detail.
- Maintain working knowledge of software programs such as Microsoft Office including Word, Outlook, Excel and PowerPoint and other interactive computer programs as well as cooperating common office equipment.
The following capabilities are required to perform the essential functions of this position.
- Effectively communicate with others verbally and in writing, including by phone, e-mail, or in person.
- Understand, remember, communicate, and apply complex oral and/or written instructions and factual information.
- Remain in a stationary position (sitting or standing) for extended periods of time, occasionally stand, walk, stoop, or kneel for extended periods of time.
- Exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, to lift, carry, push, pull or otherwise move objects.
- Maintain sustained concentration on computer screens and use keyboards and a variety of peripherals.
- Work is generally performed in an office setting with travel required to off-site locations.
- Ability to occasionally travel locally and regionally.
The following are the minimum qualifications for this position.
- Associate degree from a two-year college or technical school or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities as outlined in this job description.
- At least 2 to 3 years' experience in a similar position and/or performing similar tasks.
- Current and valid driver's license per City policies outlined in the Employee Handbook.
Classification Framework:
- To view the full Classification framework, click here.
Diversity & Equal Opportunity Employer Statement
The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion. At the City of Bend, we don't just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAAA) and the Oregon Equal Pay Act.
Coverage is effective on the first day of the month, coinciding with or following date of hire.
(If the first day of work is on the first calendar day of the month, coverage is effective that day.)
Medical, Vision and Prescription Coverage
Underwritten by PacificSource Health Plans
Full-time employees currently pay 10% of the total monthly premium. Benefit-eligible part-time employee premiums are pro-rated according to their regularly-scheduled hours, either at 50% (employees working 20-29 hours per week) or 75% (employees working 30-39 hours per week) of the full monthly premium.
Employee monthly premium: Employee Employee & Dependents
Part-time 2 Employees (20-29 hours per week) $313.80 $784.48Health Reimbursement Account (HRA)
Third Party Administrator - PacificSource Administrators (PSA)
This is an employer-funded account designed to reimburse employees for IRS-qualified medical expenses. Reimbursements are tax-free, and any unused HRA Comp-A fund amounts at the end of the plan year are transferred to the employee’s VEBA account following first full year of employment (see below for VEBA account information). Coinsurance (Med-G) funding remaining at plan year end is forfeited and does not roll to the VEBA.
Employee monthly premium portion: EmployeeEmployee & Dependents
Part-time 1 Employees HRA (Comp – A) $1,500 $3,000
(30-39 hours per week) Coinsurance (Med – G) $937.50 $1,335.75
Part-time 2 Employees HRA (Comp – A) $1,000 $2,000
(20-29 hours per week) Coinsurance (Med – G) $625 $890.50
Employees also have the option to self-fund a Flexible Spending Account (FSA) for unreimbursed medical expenses to offset potential out-of-pocket liability under the medical/dental plans and potentially shelter their HRA Comp-A account to allow for larger rollover to their VEBA account at plan year end.
First Stop Health - Telemedicine: The City of Bend provides First Stop Health (FSH) telemedicine benefits for FREE to all medical-enrolled employees and up to seven (7) of their immediate family members.
$2,000 calendar year benefit maximum per covered individual includes $1,000 one-time orthodontia benefit.
Full-time employees currently pay 10% of the total composite monthly premium. Part-time benefit-eligible employee premiums are pro-rated according to their regularly scheduled work hours (50% for employees working 20-29 hours per week; 75% for those working 30-39 hours per week).
Employee composite monthly premium: Employee with/without Dependents
Full-time Employees $12.70
Part-time 1 Employees (30-39 hours per week) $31.74
Part-time 2 Employees (20-29 hours per week) $63.48
Individual employee account that receives tax-free rollover amounts from the City-funded HRA Comp-A account remaining at the end of each plan year. The account belongs to the employee and may be invested in mutual funds similar to deferred compensation. The account can grow, tax free, and be used for future medical expenses and can be used either while still employed or after separation/retirement.
Participation in the City of Bend's Flexible Spending Plan is voluntary and allows employees to pay for IRS-approved health care-related expenses and dependent care through pre-tax payroll deduction.
Group Basic Term Life Insurance: Benefit-eligible employees working at least 20 hours per week are eligible for a coverage amount of one times the employees annual salary, to a maximum benefit of $150,000, with a minimum benefit of $50,000. Coverage includes person accidentcoverage for loss of life and/or limb, per scheduled benefit package amounts.
Group Long-term Disability Insurance:Benefit-eligible employees working at least 20 hours per week are eligible for a a benefit of up to 66.67% of employee’s covered earnings to a maximum of $9,000 per month.
Voluntary Life and AD&D: Active, full time employees of the City of Bend regularly working a minimum of 20 hours per week are elgibile for additional voluntary coverage for the employee, spouse/domestic partner and dependent children.
This City-provided, confidential service helps employees privately solve problems that may interfere with work, family and life in general. Services are free to employees, their dependents and household members.The City of Bend also offers the following voluntary benefit programs which are elective and funded through payroll deduction:
- AFLAC Supplemental Insurance (various plans are offered)
- MASA ground and air ambulance membership
- 457(b) Deferred Compensation Plans sponsored by Nationwide Retirement Solutions & Mission Square Retirement
Temporary Medical Only Benefit's:
Coverage is effective on the first day of the month, coinciding with or following date of hire.
(If the first day of work is on the first calendar day of the month, coverage is effective that day.)
Underwritten by PacificSource Health Plans
Full-time, temporary employee(s) currently pay 10% of the total employee(s) monthly premium. Full-time, temporary employees are eligible for employee-only medical coverage. However, there is family coverage avaliable should the employee choose to enroll and assume financial responsibility for the difference of premium.
Employee monthly premium: Employee Employee & Dependents
Full-time Employees $ 62.76 $1,004.11
Deductible $2,000 $4,000
Participation in the City of Bend's Flexible Spending Plan is voluntary and allows employees to pay for IRS-approved health care-related expenses and dependent care Uthrough pre-tax payroll deduction.
This City-provided, confidential service helps employees privately solve problems that may interfere with work, family and life in general. Services are free to employees, their dependents and household members.
The City of Bend also offers the following voluntary benefit programs which are elective and funded through payroll deduction:
- MASA ground and air ambulance membership
- 457 Deferred Compensation Plans sponsored by Nationwide Retirement Solutions and Mission Square Retirement
- If you make 120 qualifying payments on your Federal student loan while working full-time for a qualifying employer, your Federal student loan debt may be forgiven.
- Always check the loan servicer and type of loan you have to ensure you qualify.