Parking Manager- The Gorge Amphitheater

WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of
global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and
more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live
entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for
nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media &
Sponsorship to create strategic music marketing programs that connect over 1,000 brands with
the 98 million fans that attend Live Nation Entertainment events each year. For additional
information, visit www.livenationentertainment.com.
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to
experience the rush of live music. From our dozens of owned/operated Amphitheaters to our
Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a
fun and upbeat work culture with no shortage of opportunities. With perks ranging from free
concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement
and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work
organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel
like they belong and can thrive in our community, so we strive to help you achieve your career
and personal goals. Live music is our passion and where we find our common ground. There has
never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative,
forward thinking and committed. At Live Nation Entertainment, our people embrace these
qualities, so if this sounds like you then please read on!
THE JOB
The Gorge Amphitheater is seeking is seeking a Manager – Parking Service. The Parking Manager is
responsible for the overall management of the Parking department and to ensure all guest,
employee, artist and venue transportation needs are satisfied during event and non-event days.
WHAT THIS ROLE WILL DO

• Ensures all parking areas are safe, clean and orderly. Is also responsible for maximizing

the space usage of all parking areas.

• Leads the traffic control for the venue, specifically at the beginning and end of an event

day.

• Moves throughout the venue and conducts weekly lot inspections to monitor and take

corrective action when needed. Provides guidance and improvement and implements
necessary adjustments.

• Ensures that all signage is properly placed and collected during event show days.
• Manages all equipment and inventory for the parking department such as check-out and

check-in vests and radios.

• Show CARE by participating in the venue’s sustainability program which could include

implementing programs that conserve resources/prevent waste such as sorting waste
and collecting recycling and educating our fans about our efforts.

• Partner with fellow band members at the end of show to close the venue- this may

include collecting recyclables from the lawn and/or reserved section, picking up and
properly storing event equipment such as lawn chairs, barricade, Etc.

• Resolve parking lot disputes that occur.
• Interviews, selects, trains, supervises, counsels and disciplines parking staff for the

efficient operation of the parking department.

• Organizes and conducts meetings and communicates pertinent information to the staff.

Schedules and directs staff in their work assignments.

• Regularly reviews and evaluates the department and recommends and implements new

operational policies and procedures when necessary.

• Investigates and resolves parking complaints. Interacts positively with guests.
• Other tasks as assigned by the Operations Manager

WHAT THIS PERSON WILL BRING

• High School Diploma or equivalent
• At least 2 years of experience in customer service or a comparable role
• Previous experience working in parking
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• Previous experience leading a team
• Demonstrated ability to execute programs or new initiatives
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and

occasional sitting
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and
inclusion. You will be working in an inclusive environment and be encouraged to bring your
whole self to work. We will do all that we can to help you successfully balance your work and
homelife. As a growing business we will encourage you to develop your professional and
personal aspirations, enjoy new experiences, and learn from the talented people you will be
working with. It’s talent that matters to us and we encourage applications from people
irrespective of their gender, race, sexual orientation, religion, age, disability status or caring
responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age
(40 and over), ancestry, color, religious creed (including religious dress and grooming practices),
family and medical care leave or the denial of family and medical care leave, mental or physical
disability (including HIV and AIDS), marital status, domestic partner status, medical condition
(including cancer and genetic characteristics), genetic information, military and veteran status,
political affiliation, national origin (including language use restrictions), citizenship, race, sex
(including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy,
childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation,
or any other basis protected by applicable federal, state or local law, rule, ordinance or
regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the
requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance
and the California Fair Chance Act and consistent with other similar and / or applicable laws in
other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this
reason, Live Nation will make reasonable accommodations for the known physical or mental
limitations of an otherwise qualified individual with a disability who is an applicant consistent
with its legal obligations to do so, including reasonable accommodations related to pregnancy in
accordance with applicable local, state and / or federal law. As part of its commitment to make
reasonable accommodations, Live Nation also wishes to participate in a timely, good faith,
interactive process with a disabled applicant to determine effective reasonable
accommodations, if any, which can be made in response to a request for accommodations.
Applicants are invited to identify reasonable accommodations that can be made to assist them
to perform the essential functions of the position they seek. Any applicant who requires an
accommodation in order to perform the essential functions of the job should contact a Human
Resources Representative to request the opportunity to participate in a timely interactive
process. Live Nation will also provide reasonable religious accommodations on a case by case
basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work
performed by employees within this classification. It is not designed to contain or be interpreted
as a comprehensive inventory of all duties, responsibilities, and qualifications required of
employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available
in a timely and efficient manner. Live Nation may pursue all avenues available, including
promotion from within, employee referrals, outside advertising, employment agencies, internet
recruiting, job fairs, college recruiting and search firms.