Address
Form of workOPEN CONTINUOUSLY - WILL FILL AS NEEDED
Under direct supervision, the Parking, Facilities, and Security Aide performs a wide range of public safety and engagement-related duties for the general public. Conducts patrol work, performs investigations, and documents non-criminal traffic incidents.
This position is part -time ONLY in our Public Works Department
Essential Functions: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:
Provide basic security enforcement and patrol of public parking facilities, patrols and monitors the marina, airpark, libraries, and other public facilities; ensures the spaces are safe, clean, and that all general activities follow City rules and regulations.
Assists visitors to City owned parking lots and garages on how to operate meters and pay for parking spaces, how to use parking applications on mobile devices, and answers parking related questions.
Operate, uses, and monitors a police radio; calls, alerts, and summons police officers for various criminal and non-criminal matters as required.
Facilitates and enforces security rules and measures to ensure the safety of the general public; reports suspicious activities to the proper authorities and performs general safety protocols.
Performs various safety duties in City parking facilities to include the placement and removal of police barricades, traffic control signs, and other precautions used to ensure safety of individuals crossing or operating vehicles on hazardous streets.
Assists with parking restrictions, keeping parking areas clean and orderly to ensure that space usage is maximized, assists customers with locating vehicles, directing motorists to open parking lots or parking spaces, and serving as an ambassador to the community regarding parking and special event information.
Provides, gives, and communicates directions and information to citizens, visitors, and tourists.
Assists, supports, and participates in special duties during parades and other special events or projects.
Performs other duties as assigned.
Licenses, Certifications, and Equipment:
A valid State driver's license is required.
Education and Experience:
High School Diploma, High School Equivalency Diploma or G.E.D. Certificate PLUS previous experience working with the public handling confrontational complaints. Current criminal justice, sociology, or psychology education preferred; OR an equivalent combination of education, training, and experience may be considered.
Knowledgeof -
Municipal and state motor vehicle parking regulations and ordinances
City geography, facilities, agencies, and local hospitals
Parking structures, garages, and areas
Basic principles and practices of parking enforcement
Department policies and protocols
Skill in -
Reading and applying City Parking Ordinances, training manuals, street maps, and other job manuals
Critical thinking and advanced service skills
Handling and assisting the public with questions and concerns
Solving problems and addressing public concerns
Making mature judgments in emergent situations
Establishing and maintaining good relationships
Dealing tactfully with the public
