Address
Form of work
SalaryWhat you will do:
- Serves as an account manager for laboratory outreach clients (current and new).
- Maintains an accurate database of client demographics, visits, and follow up. Conducts onboarding of new clients.
- Makes customer service calls and on-site visits to gather information, answer questions, and serve as a liaison for the laboratory.
- Establishes a positive rapport with potential and existing customers to help meet revenue/volume targets and establish ongoing customer satisfaction.
- Develops business growth strategies to increase laboratory sales from current and new clients.
- Conducts annual client satisfaction surveys. Utilizes the data to identify and implement process improvements.
- Development of new marketing programs and introduction of these programs into the marketplace.
- Develops an annual marketing plan and reports status of action items. Develops and maintains client fee schedules and corresponding laboratory service agreements (contracts).
Qualifications:
- Bachelor's degree in related field required.
- Five years previous laboratory experience preferred.
- Marketing and sales experience preferred
- Valid driver’s/chauffeur’s license required. Must meet MercyOne’s Motor Vehicle Safety Standards, be at least 18 years of age, and be eligible to drive per Iowa state law.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
