Our growing, modern and fully digital orthodontic office is looking to add a new orthodontic team member to our family! The Orthodontic Treatment Coordinator role requires you to work closely with the orthodontist to ensure all new patients receive a warm welcome to the practice and receive a thorough initial consultation. Every patient that walks into our practice wants treatment...show them how we can help improve their smile and HOW THEY CAN AFFORD OUR TREATMENT to improve their lives. Identify any barriers to scheduling the patient to start treatment, work to resolve them and close the deal by signing a contract and scheduling them. You do not have to make cold calls or find leads...every consultation wants our product, show them how they can afford it!
Get to Know Us: We can promise you an environment that not only encourages you to be your best self but allows for limitless potentials of growth. We are proud to say that we all enjoy coming to work everyday to an orthodontic office with such a highly trained and passionate team. There is an immediate sense of warmth and inclusion right when you walk in the door-- our goal is to make it feel like home every day.
Culture: Our culture here is centered around kindness, honesty, and happiness. Our success is feeling joy after making a difference in another person’s life, it’s building long term relationships with our patients and their families, it’s supporting our communities and giving back, it’s integrity, growth, and celebrating the uniqueness of every smile. Our success is powered by our team, our wonderful family of patients, our community, and our drive to make it about so much more than a business. Give us your best and we’ll give you ours!
Responsibilities:
·Welcome patients by greeting them in person or on the telephone.
·Conduct interview to understand the patient’s oral health history, concerns, and
objectives
·Clearly explain and discuss the prescribed treatment, treatment options, payment plans and provide answers to all questions
· Aid patients in understanding their insurance benefits
·Manage and maintain the payment options and policies for patients to uphold the
practice’s financial integrity
·Consistently achieve or surpass new patient start goals
·Provide excellent customer service to every potential patient and family
·Perform general office duties and other duties as required
Requirements:
· Must have good attention to detail and excellent customer service skills
· Excellent planning and organizational skills
· Professional appearance and demeanor
· Computer literacy
· Must be focused, personable, punctual with the ability to handle a busy orthodontic
office
· Orthodontic and Sales Experience is required
· Must be willing and able to travel to our Brandon location once per week
Job Type: Full-time
Pay: $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 4x10
- No weekends
Work setting:
- Clinic
- In-person
- Office
Experience:
- Sales: 1 year (Required)
Work Location: In person