We are seeking a friendly, organized, and detail-oriented individual to join our team as a Front Desk Receptionist and Optical Assistant. In this role, you will be the first point of contact for our patients, providing exceptional customer service while also assisting with various administrative and optical tasks.
Responsibilities:
- Greet patients and visitors in a warm and professional manner.
- Answer phone calls, schedule appointments, and manage patient inquiries.
- Check patients in and out, verifying insurance information and collecting payments.
- Maintain a clean and organized reception area.
- Assist with optical sales, including frame selection, lens measurements, and order processing.
- Educate patients on lens options, coatings, and other optical products.
- Perform preliminary eye exams and tests as directed by the optometrist.
- Help maintain inventory of optical products and supplies.
- Collaborate with the optometrist and other staff members to ensure efficient patient flow.
- Handle administrative tasks such as filing, scanning, and data entry.
Requirements:
- Previous experience in a customer service or administrative role preferred.
- Knowledge of basic optical terminology and procedures is a plus.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Proficiency in computer applications such as Microsoft Office Suite.
- Willingness to learn and adapt to new technologies and processes.
- Ability to work independently as well as part of a team.
- Flexibility to work evenings and weekends as needed.
- High school diploma or equivalent; additional education or certification in optometry or healthcare administration is desirable but not required.
Join our team and become an integral part of our growing practice! If you are passionate about providing exceptional patient care and enjoy working in a dynamic environment, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this position. We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $18.21 - $21.93 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Language:
- Spanish (Preferred)
Ability to Relocate:
- Carteret, NJ 07008: Relocate before starting work (Required)
Work Location: In person