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SalaryFriendly, professional, and energetic new team member needed for our growing office!
The ideal candidate possesses excellent customer service skills and has at least 1 year of Front Desk experience. Prior experience in eyecare is REQUIRED. Must have the ability to multi-task and have a high degree of accuracy and attention to detail.
Responsibilities Include:
- Answers telephone in a timely, and professional manner.
- Follows all our processes and complies with HIPAA regulations.
- Acknowledges patient upon their arrival and greets them in a friendly, professional manner.
- Obtains or updates patients demographic information and copies insurance cards at every visit.
- Correctly enters all required data elements into our practice management system.
- Follows appropriate workflow processes for check in and check out.
- Pulls routine eye plans and obtains authorizations (VSP, EyeMed, Community Eye Care).
- Accurately calculates patient charges and collects required co-payments for services rendered.
- Schedules patient appointments including triage patients.
- Schedules web appointments that have been requested by patients.
- Faxes referrals received to the referral department. Distributes faxes.
- Answers telephone in a timely manner in a customer friendly manner.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- Basic database skills, preferably in an electronic medical system.
- Ability to work independently.
- Ability to clearly communicate, both in writing and verbally.
- Excellent interpersonal skills with a variety of personality types.
- Ability to multi-task, and problem solve
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: 32 – 38 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
Healthcare setting:
- Private practice
Medical specialties:
- Ophthalmology
Schedule:
- Monday to Friday
- No weekends
Experience:
- Customer service: 2 years (Required)
- Front Desk: 2 years (Required)
- Computer skills: 2 years (Required)
Work Location: In person
