Operations Specialist (Part-Time)

OPERATIONS SPECIALIST
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Operations Specialist is responsible for assisting the Production Operations Manager and other SDU (State Disbursement Unit) Management in a variety of tasks within the SDU Operation, including; mail opening, document extraction and imaging, Will process child support payments in the SDU applications in accordance with Standard Operating Procedures. In addition, the Operations Specialist will be responsible for other duties as assigned.

• Must maintain a general understanding of policies and procedures
• Possess strong interpersonal skills using tact, patience and courtesy
• Understand modern office practices, procedures and equipment
• Maintain the ability to collect, research, organize and analyze data
• Possess the ability to work as a team member, but also independently at times with limited direction
• Successful at working in a fast-paced environment
• Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and timelines. This position is scheduled for approximately 25 hours per week.

Experience

• High School Diploma or equivalent required
• At least one-year prior experience in the areas of data entry, child support or other related field. Will accept equivalent combination of education and experience that provides the knowledge, skills, and abilities needed to perform the duties assigned
• Experience in SDU (State Disbursement Unit) applications highly preferred
• Basic knowledge of Microsoft Office

Perks

• Paid Training
• $$$ Bi-annual bonuses to employees who qualify$$$
• Health Club Reimbursements
• Career Growth Opportunities
• Exciting, fun, and supportive work environment
• Coworkers who feel like family!

We are an Equal Opportunity Employer. We are a Drug-Free Workplace.

Experience

• 1 year(s): Data Entry

Education

• High School or better