Job Description
Ready to be a part of a game-changing team that thrives on defying the impossible?
Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.
Today, PCS is a recognized global leader powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.
Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun while doing it!
The Lead for Operations Solutions is responsible for overseeing the development and implementation of business and software solutions that meet the warehouse and operations-specific needs of PCS Wireless. The role involves collaborating with operations heads and team leads, managing the software development lifecycle, championing the adoption and optimization of operations-oriented applications, establishing best practices for commercial applications and solutions management, and managing resources and timelines.
Why do we need this role? The role will fill a gap in the organization to unify the approach to improving and integrating software solutions for warehouse and operations management, which are crucial for its efficiency, productivity, security, compliance, and innovation.
Responsibilities:
- Collaborate with operations heads and team leads to identify warehouse and operations-specific business needs, translating these into software solution requirements.
- Oversee the software development lifecycle for developing and implementing warehouse and operations-specific solutions, ensuring alignment with stakeholder needs.
- Champion the adoption and optimization of operations-oriented applications within the company, advocating for user needs, emerging innovations that are beneficial to the business, and changes that improve ROI to the company.
- Specific applications types include, but are not limited to: Collaborate with operations heads and team leads to identify warehouse and operations-specific business needs, translating these into software solution requirements.
- Oversee the software development lifecycle for developing and implementing warehouse and operations-specific solutions, ensuring alignment with stakeholder needs.
- Champion the adoption and optimization of operations-oriented applications within the company, advocating for user needs, emerging innovations that are beneficial to the business, and changes that improve ROI to the company
- Specific applications types include, but are not limited to:
Warehouse Management System
Workforce Management Software on the Floor
Shipping Management
Shipping Carrier Integrations
Diagnostic Software Integrations
Robotics Integrations
Warehouse labeling and printing solutions
Proprietary Applications designed to support specific PCS Processes
ERP Functions dedicated primarily to Shop Floor Management
Any standalone Shop Floor Management Systems Etc.
Establish best practices for commercial applications and solutions management, focusing on system lifecycle, security, and compliance to industry standards. Collaborate across the technology organization to ensure these practices are followed for PCS’s operations and warehouse-oriented applications.
Manage resources and project timelines specifically for warehouse and operations solution projects.