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SalaryIntegrated Solutions & Logistics is an Independent Service Provider that contracts with FedEx Ground to deliver and pick up packages in Jacksonville. We are now accepting applications for BC position.
Qualified applicants MUST meet the following criteria:
Prior experience in the role of BC with a FedEx Ground ISP and/or FedEx Ground Manager ground preferred
Requirements
- DRO knowledge is a MUST!
- Ground Cloud knowledge is a MUST!
- Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
- Exhibit professionalism when leading and coaching the team
- Dispatching only 8-9 routes daily.
- Employee time management including workforce planning, vacation, and time off
- Maintaining a fleet of vehicles including scheduling oil changes and other frequent maintenance with assistance from the owner
- Manage DRO and route planning.
- Perform above tasks on a six-day workweek
- Complete monthly maintenance logs for FedEx
- Take calls from drivers needing assistance
- Schedule employees to maximize package count and ensure new Drivers get training routes.
- Work a flexible schedule, including weekends, holidays, and during inclement weather
- Make your team feel valued and welcome through employee engagement
- Make roster adjustments as needed
- Facilitate ISP and Station communication during load out
- Track and report missing packages or delayed routes
- Communicating standard work and safety tips throughout the day
- Terminal troubleshooting
- On-road support and Lockout and towing coordination
- Rescue coordination & Track rescues
- Training new drivers and coordinating ride along
- DOT & safety compliance
- Staffing and employment screening
- Handle all Station paperwork
- Attend station meetings
- Driving required in emergency situations
- Must be on call
- Investigates, resolves and/or escalates customer service issues, as appropriate
- Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with policies, procedures and other training requirements.
- Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive, professional manner
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- Paid time off
Shift:
- Day shift
Application Question(s):
- Are you at least 21 years of age?
- Do you have previous experience as a FedEx BC?
- Do you have experience with DRO?
- Do you have experience with Ground Cloud?
License/Certification:
- Driver's License (Required)
Work Location: Hybrid remote in Jacksonville, FL
