Operations Manager For E-Commerce Brand

Job Title:Operations Manager for E-commerce Brand

Company: Penguin CBD

Location: Remote

About Us:

Inspired by nature, Penguin CBD has established itself as a leader in the CBD space, delivering premium CBD products sourced from pesticide-free hemp in Oregon. Like penguins, we embody a cool, calm approach to life. Our meticulous process ensures top-quality through eco-conscious cultivation and advanced CO2 extraction, resulting in products packaged with care in our distinctive blue box. All our products are non-psychoactive, and we prioritize transparency, with third-party lab results available on our website, ensuring our customers feel comfortable, safe, and satisfied every step of the way—from the moment they confirm their purchase to the last drop they take from their bottle.

Join the success story at Penguin CBD, a leading brand in the CBD industry. Our premium, nature-inspired products have gained prominence, offering customers a cool, calm approach to life. As our company grows, we seek a talented and motivated Operations Manager to join our team and contribute significantly to our continued expansion and achievements.

Position Overview:

We are seeking a highly motivated and experienced Remote Operations Manager to join our e-commerce team. The Remote Operations Manager will play a key role in optimizing our operational processes, enhancing efficiency, and ensuring seamless operations across all aspects of our e-commerce business. This is a remote position, providing an excellent opportunity for a talented individual to contribute to our success from anywhere in the world.

Top 5 Hard Skills You Must Have:

• Supply Chain and Logistics Knowledge
• Data Analysis and Interpretation
• Project Management
• Technology Savvy
• Financial Acumen

Top 5 Soft Skills You Must Have:

• Leadership and Team Management
• Communication
• Problem-Solving and Critical Thinking
• Adaptability and Flexibility
• Time Management and Prioritization

Responsibilities:

• Develop and implement operational strategies to optimize efficiency and productivity in our e-commerce operations.
• Oversee day-to-day operations, including inventory management, order fulfillment, and customer service.
• Manage and coordinate logistics, shipping, and delivery processes to ensure timely and accurate order fulfillment.
• Lead and mentor a remote team of operational staff, providing guidance, support, and training as needed.
• Collaborate with cross-functional teams, including marketing, sales, and IT, to drive business growth and achieve strategic objectives.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement process enhancements.
• Ensure compliance with regulatory requirements and industry standards in e-commerce operations.
• Stay informed about industry trends, best practices, and emerging technologies to drive innovation and continuous improvement.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations management, preferably in the e-commerce sector, with a minimum of 3 years of relevant experience.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire remote teams.
• Excellent communication and collaboration skills, with experience working in a remote or distributed team environment.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Solid understanding of e-commerce operations, logistics, and supply chain management.
• Proficiency in e-commerce platforms, software, and tools.
• Ability to thrive in a fast-paced and dynamic remote work environment.

What We Offer:

• Competitive salary and performance-based incentives.
• Remote work environment with the flexibility to work from anywhere.
• Work-life balance.
• Chance to work with a dynamic and passionate team.
• A positive and inclusive work culture.
• Opportunity for professional growth and advancement within the company.

Penguin CBD is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Type: Full-time

Pay: $10.00 - $30.00 per hour

Expected hours: 40 per week

Experience:

• Operations management: 3 years (Required)

Work Location: Remote