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SalaryAbout us
Crossroads Courier, Inc. is a small business in Saint Louis, MO. We are professional, agile, professional and our goal is to The Operations Manager oversees the successful operation of their assigned division by establishing a good rapport with top customers and working to exceed their expectations, identifying opportunities to improve the operation and developing systems to do so, tracking operational metrics, and overseeing the staff and drivers of the division. The Operations Manager—Nationwide and Air Division reports to the Central Regional Operations Manager and has several direct reports within their division.
Schedule
- 10am to 7pm, Monday through Friday
Primary Responsibilities:
- Provides leadership, coaching, and mentoring to all operational staff and contracted agents
- Partners with the Regional Operations Manager to manage P&L for their division and identify areas of improvement
- Ensures all operating metrics are being met and makes required adjustments as needed
- Partners with Human Resources for employee relations, staff planning, and all other staff related issues
- Cultivates relationships with customers to ensure all service level agreements are being met
- Develops long-term business plans to ensure future growth of the operation
- Establishes goals for the operation that align with the vision of Crossroads Courier as an organization
- Implements new business plans, projects, and processes
- Completes weekly review of billing for division
- Responsible for TSA Management, to include; new certifications, renewals, backtrack inspections, Veroot maintenance, and overall TSA compliance
- All other duties as assigned in the operation
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Saint Louis, MO 63146: Relocate before starting work (Required)
Work Location: In person
