Operations Manager

Business Summary

TokuSaku Consulting is a minority-owned management and technology consulting firm dedicated to driving best-of-class solutions across multiple verticals. TokuSaku is comprised of experienced professionals with expert-level skills and expertise in business strategy, process, technology, and people. Since 2007, we have supported both public and private clients across a broad range of industries, including healthcare, government, education, retail, technology, and financial services. Our projects range from software implementation to process improvement, and from strategic planning to business continuity. Our consultants see every problem as an opportunity, believe partnership and collaboration are the only way to go, value teamwork, aim to simplify, and enjoy taking things to the next level. We are always looking for talented, well-rounded Senshus (team members) to join us!

Job Summary

The Operations Manager will play a crucial role in supporting all operational aspects of the company, working closely with the Candidate Manager & Human Resources Coordinator, President and Technology Partner along with the Sales team. This is a remote position, allowing for flexibility and autonomy, with occasional in-person attendance required for company events. As TokuSaku continues to expand, the successful candidate may have additional opportunities for responsibility based on demonstrated strengths.

Location

• Remote
• Preferred candidate located in Boise, ID or Seattle, WA metro areas

Successful candidate will be-

• Quick and agile worker, displaying a proactive approach towards all project types, demonstrating a readiness to take on diverse tasks.
• Highly tech-savvy and logic-oriented, with the ability to anticipate and address operational issues before they arise.
• Trainable and enthusiastic about acquiring new responsibilities, contributing to ongoing professional development.
• A self-starter with a vibrant and easygoing personality, complemented by a sense of humor that fosters a positive work environment.
• Exceptionally proactive, demonstrating a willingness to share innovative ideas aimed at enhancing and streamlining the firm's operational processes.

Essential Duties & Responsibilities

• Oversee Accounts Receivable (Invoicing) and Accounts Payable (Vendor payments and Billing).
• Maintain commissions calculations and payments.
• Participate in sales team oversight and planning.
• Assist with client proposals.
• Coordinate with external vendors to prepare and run company payroll.
• Generate payroll reports as needed.
• Develop and coordinate Quarterly Meeting materials and content.
• Collect and generate reports to monitor company strategic goals.
• Update and maintain marketing collateral and website content, occasionally crafting social media content.
• Organize and maintain company files for ease of use.
• Support employee engagement.
• Monitor sales goals through the use of Dynamics CRM data management and quarterly reporting.

Qualifications

Education and Experience:

• Bachelor's degree in business administration or related field OR 4 years of equivalent experience.
• 2 years of previous internship or job experience in Business Operations, Talent Acquisition, and/or Marketing.
• 2 or more years of additional work experience in Business Operations, Talent Acquisition, and/or Marketing is desired.

Required Knowledge, Skills, and Abilities:

• Excellent verbal and oral written communication skills.
• Proficiency with Microsoft 365 Tools.
• Strong organizational skills.
• Effective problem-solving through analytical thinking.
• Professional level written and verbal communication skills.
• Knowledge of marketing principles.
• Ability to gather and interpret relevant data and information.
• Build professional relationships.

Desired Knowledge, Skills, and Abilities:

• Basic business math, including percentage calculations.
• Quality proofreading and content editing.
• ATS or CRM (Dynamics) administration.
• Website (Squarespace) and social media content development.
• Event coordination.
• Use of email marketing software (Mailchimp, SurveyMonkey).
• Brand representation and service marketing.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Work Location: Remote