Address
Form of work
SalaryWe are hiring in the following States:
AZ, CA, CO, CT, FL, GA, HI, MA, ME, MN, MO, NV, OK, PA, SD, TN, TX, WA
This is a remote position. Candidates who meet the minimum qualifications will be required to complete a video prescreen to move forward in the hiring process.
Salary Range: $50,000 - $60,000
Benefits: PTO, 401K, medical, dental, vision, life insurance, paid holidays, and more
Job Overview
Manages staff and processes of teams. Responsible for performance reviews, coaching, and work accountability to ensure successful delivery to contracted expectations. Partner with Human Capital, peers, leaders, direct reports, flex workforce staff, analysts, and project managers to successfully achieve performance KPIs.
Job Duties and Responsibilities
- Build a strong flex workforce team to align with Company core values and standards of performance.
- Manage accountability to clients for account services to include A3 presentation, IPO escalation, weekly client meetings, and direct team supervision.
- Responsible for successful achievement of team outcome measures (KPIs) for all assigned teams.
- Assess employee performance and scorecards to provide recognition, coaching, counseling, and/or performance improvement planning.
- Mentor and develop staff to successfully complete various tasks on different teams.
- Identify and obtain training needs.
- Monitor flex workforce time and attendance and approve daily.
- Collaborate with analysts to monitor team performance, identify, and address areas of recognition, and areas of opportunity.
- Perform other duties as required.
Qualifications
- High school diploma or equivalent
- 5 years of experience as a hospital revenue cycle lead or supervisor direct reports.
- Experience with a broad range of healthcare professional, (clerical, insurance, and executives)
- HFMA CRCR certified.
- Six Sigma lean training preferred
Knowledge, Skills, and Abilities
- Knowledge of healthcare revenue cycle administration: CMS rules, HIPAA, record retention guidelines
- Knowledge of time management and continuous performance improvement techniques
- Knowledge of hospital facilities such as CAH, RHC and SNF
- Knowledge of the IPO, WMM, and WMB processes
- Skilled in basic math
- Skilled in computer software applications
- Ability to communicate effectively in writing and orally.
- Ability to take initiative and learn new software applications.
- Ability to mentor and develop team leads
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