Operations Assistant

Founded in 2012, ​Precision Orthopedics ​& Sports Medicine is a private practice group of ​board-certified and fellowship-trained orthopedic surgeons who focus on individualized care of their patients. ​We have 12 locations in the DMV area and meet the orthopedic needs of our patients​ with prompt appointments and caring staff​.

This position will support the corporate team, mainly the VP of Operations, of an orthopedic practice in Laurel, MD. Precision has 12 offices across Maryland and 2 Ambulatory Surgery Centers (ASCs).

Responsibilities:

- Provide administrative support to the operations team

- Answer and direct phone calls in a professional and courteous manner

- Set up new users in EMR, troubleshoot EMR, reset passwords, etc.

- Prepare and distribute documents using DocuSign or other electronic signature platforms

- Transcribe meeting minutes and maintain accurate records

- Utilize inventory management system to approve office order requests, coordinate maintenance requests, and support office managers as requested

- Maintain an organized filing system for documents and records

- Assist with special projects as assigned

Skills:

- Excellent phone etiquette and communication skills

- Proficient in calendar management and scheduling appointments

- Familiarity with electronic signature platforms such as DocuSign

- Strong organizational skills with attention to detail

- Knowledge of office management procedures and systems

- Experience with phone systems and front desk operations

- Proficiency in Microsoft Office Suite or Google Suite

-Solid understanding of HIPAA is required

Requirements:

-3-5 years of relevent experience in healthcare required

-Proficiency and understanding of EMR systems is required

-Occasional travel to Precision's clinic locations may be required; must be able to travel as needed

-Bachelor's degree preferred

-Confidentiality and discretion with sensitive information is required

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and skills may vary depending on the specific needs of the company.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• EMR systems: 3 years (Required)
• Medical administrative support: 3 years (Required)

Ability to Commute:

• Laurel, MD 20707 (Required)

Work Location: In person