Operations and Training Coordinator (Platform Manager)

Position Overview: The Operations and Training Coordinator (Platform Manager) is a multifaceted role responsible for overseeing training initiatives, inventory management, POS platform operations, and general office administration. This role requires a dynamic individual who can seamlessly integrate various operational aspects to ensure smooth business processes and effective staff training.

Key Responsibilities:

Training:

• Develop, implement, and oversee training programs for new and existing staff.
• Coordinate with department heads to identify training needs and areas of improvement.
• Evaluate training effectiveness and make necessary adjustments for continuous improvement.

Inventory Management:

• Monitor and maintain inventory levels, ensuring optimal stock availability.
• Coordinate with suppliers and vendors for timely replenishments.
• Implement and oversee inventory control measures to reduce wastage and losses.

POS Platform Management:

• Administer and maintain the POS system, ensuring its smooth operation.
• Train staff on POS usage, troubleshooting, and best practices.
• Coordinate with the IT department for any system upgrades or issues.

Office Administration:

• Manage office supplies, equipment, and facilities to ensure a conducive working environment.
• Coordinate inter-departmental communications and meetings.
• Handle administrative tasks such as filing, data entry, and report generation.

Qualifications:

- Minimum of 2 years of experience in a similar role, preferably in the hospitality industry.
- Proficiency in POS systems and inventory management software.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.

Physical Requirements:

- Ability to lift and move items up to 30 lbs.
- Prolonged periods of sitting at a desk and working on a computer.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person