Address
Form of workPrimary City/State:
Sterling, Colorado
Department Name:
Radiation Oncology
Work Shift:
Day
Job Category:
Administrative Services
Primary Location Salary Range:
$18.69 - $28.03 / hour, based on education & experience
In accordance with State Pay Transparency Rules.
Find your path in health care. We want to change the lives of those in our care - and the people who choose to take on this challenge. If you're ready to change lives, we want to hear from you.
Banner Health has been recognized by Becker's Healthcare as one of the 150 top places to work in health care. In addition, we recently made Newsweek's list of America's Greatest Workplaces 2023 for Diversity.
These recognitions reflect Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.
The largest city in the northeastern part of the state, Sterling is a farm and ranch community with deep roots on the Colorado prairie. Sterling's laid-back lifestyle makes it easy to explore a variety of outdoor and cultural activities, from boating, fishing and swimming in North Sterling State Park, to hiking, biking, golf, hunting-and-shooting sports or admiring unique public art.
Sterling Regional MedCenter has provided outstanding medical care to residents of northeastern Colorado and the surrounding area since 1938. As a Banner Health Oncology Scheduling Specialist, you would be responsible for scheduling Oncology patients with their complex appointments. The appointment would include medical imaging, managing referrals and providing a comprehensive experience for each patient.
Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
Find your path in health care. At Banner Health, caring for people is at the core of all we do. We are committed to diversity, equity and inclusion.
If you have any questions, please contact Mia Frahry at Mia.Frahry@bannerhealth.com or call 602-747-2595
Sterling Regional Medical Center is a 25-bed acute care regional hospital serving northeastern Colo. with state-of-the-art technology and compassionate professionalism. Since 1938, we have provided exceptional care to meet the needs of northeastern Colorado and the surrounding area. We provide our patients with cutting-edge technology such as eICU, a remote monitoring system and our intelligent OB program, a computerized system designed to reduce the chance of complications during labor. We are also home to the David Walsh Cancer Center, which offers our community an unprecedented level of cancer care. In addition, we are one of Logan County's largest employers with approximately 300 employees and more than 20 physicians representing ten specialties. We have also been voted Best Employer in Northeastern Colorado for three years in a row.
POSITION SUMMARY
This position is responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices by coordinating all aspects of scheduling including, but not limited to, appointments for physicians across the campus, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatment as directed by physicians to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures, and company facilities, this position provides accurate and timely information to create an integrated, multidisciplinary schedule and an experience that is easy, empathetic, and differentiated in the oncology marketplace.
CORE FUNCTIONS
1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it.
2. Receives physician's orders and effectively schedules and reschedules appointments, tests, and/or procedures leveraging various electronic medical record/scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative scheduled solutions in the event the patient's preference is not available, while adhering to procedures and protocols and ensuring patient safety.
3. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. The position answers questions as necessary within guidelines and protocols. Refers questions to clinical staff as appropriate.
4. Effectively communicates and builds impactful relationships through written, digital, and verbal channels with patients, facilities, providers, and clinical colleagues to ensure an easy, empathetic, solution-oriented patient experience, included but not limited to, phone, chat, email, electronic medical record messaging, and other digital channels. Anticipates patient and provider needs and responds accordingly.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
The position requires skills normally gained with two years of scheduling experience in a physician's office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills.
Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling.
Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.
PREFERRED QUALIFICATIONS
Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker's compensation preferred. Bi-lingual in Spanish may be preferred for some assignments.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy
Sterling, Colorado
Department Name:
Radiation Oncology
Work Shift:
Day
Job Category:
Administrative Services
Primary Location Salary Range:
$18.69 - $28.03 / hour, based on education & experience
In accordance with State Pay Transparency Rules.
Find your path in health care. We want to change the lives of those in our care - and the people who choose to take on this challenge. If you're ready to change lives, we want to hear from you.
Banner Health has been recognized by Becker's Healthcare as one of the 150 top places to work in health care. In addition, we recently made Newsweek's list of America's Greatest Workplaces 2023 for Diversity.
These recognitions reflect Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.
The largest city in the northeastern part of the state, Sterling is a farm and ranch community with deep roots on the Colorado prairie. Sterling's laid-back lifestyle makes it easy to explore a variety of outdoor and cultural activities, from boating, fishing and swimming in North Sterling State Park, to hiking, biking, golf, hunting-and-shooting sports or admiring unique public art.
Sterling Regional MedCenter has provided outstanding medical care to residents of northeastern Colorado and the surrounding area since 1938. As a Banner Health Oncology Scheduling Specialist, you would be responsible for scheduling Oncology patients with their complex appointments. The appointment would include medical imaging, managing referrals and providing a comprehensive experience for each patient.
Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
Find your path in health care. At Banner Health, caring for people is at the core of all we do. We are committed to diversity, equity and inclusion.
If you have any questions, please contact Mia Frahry at Mia.Frahry@bannerhealth.com or call 602-747-2595
Sterling Regional Medical Center is a 25-bed acute care regional hospital serving northeastern Colo. with state-of-the-art technology and compassionate professionalism. Since 1938, we have provided exceptional care to meet the needs of northeastern Colorado and the surrounding area. We provide our patients with cutting-edge technology such as eICU, a remote monitoring system and our intelligent OB program, a computerized system designed to reduce the chance of complications during labor. We are also home to the David Walsh Cancer Center, which offers our community an unprecedented level of cancer care. In addition, we are one of Logan County's largest employers with approximately 300 employees and more than 20 physicians representing ten specialties. We have also been voted Best Employer in Northeastern Colorado for three years in a row.
POSITION SUMMARY
This position is responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices by coordinating all aspects of scheduling including, but not limited to, appointments for physicians across the campus, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatment as directed by physicians to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures, and company facilities, this position provides accurate and timely information to create an integrated, multidisciplinary schedule and an experience that is easy, empathetic, and differentiated in the oncology marketplace.
CORE FUNCTIONS
1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it.
2. Receives physician's orders and effectively schedules and reschedules appointments, tests, and/or procedures leveraging various electronic medical record/scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative scheduled solutions in the event the patient's preference is not available, while adhering to procedures and protocols and ensuring patient safety.
3. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. The position answers questions as necessary within guidelines and protocols. Refers questions to clinical staff as appropriate.
4. Effectively communicates and builds impactful relationships through written, digital, and verbal channels with patients, facilities, providers, and clinical colleagues to ensure an easy, empathetic, solution-oriented patient experience, included but not limited to, phone, chat, email, electronic medical record messaging, and other digital channels. Anticipates patient and provider needs and responds accordingly.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
The position requires skills normally gained with two years of scheduling experience in a physician's office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills.
Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling.
Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.
PREFERRED QUALIFICATIONS
Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker's compensation preferred. Bi-lingual in Spanish may be preferred for some assignments.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy
