Onboarding Specialist

Onboarding Specialist - Smithfield

Full-time ONSITE

Must be able to commute to and from Smithfield, NC

CRC is an exciting and growing company in Raleigh/Cary/Morrisville area! Are you looking to start a new career? Are you ready to move up with a growing company that values work-life balance? JOIN CRC! We provide FREE equipment and Training along with IT support

• We will TRAIN - no previous experience required - but starting pay consideration for candidates with prior applicable work experience.

CRC Values: ICARe – Integrity. Communication. Accuracy. Results…everyday!

We are currently looking to hire an Onboarding Specialist as a member Smithfield team.

Although customer service experience is a plus, we are willing to train the best candidate for this position.

The position is hourly, full-time, 40 hours week, 8 hours a day, Monday-Friday, 8:00 am to 5:00 pm with one hour for lunch.

Primary Responsibilities for Onboarding Specialists:

• Provide excellent customer service, answer routine questions of clients / candidates and maintain center for operational readiness to receive donors/applicants
• Administer Drug Screenings: The position will require certification for DOT/Non-DOT Drug Collections. Candidate should be comfortable dealing with applicant donors and handling bodily fluids.
• Must adhere to industry guidelines regarding health/safety protocols.
• Commitment to accuracy, privacy, and confidentiality in dealing with highly sensitive Personal Identity Information
• Focused on details while being able to multi-task.
• Complete assigned administrative task via internal system queues, applicant scheduling and status of orders.
• Professional and patient while being able to explain to client/applicant’s procedures and process.
• Willingness to go onsite to client locations within NC when needed is a plus. (advanced notice provided and mileage reimbursed)
• Be able to work independently and within a multi office team setting.

Minimum Qualifications:

• High School Degree or GED Required.
• Preferred experience in background investigations.
• FCRA Certification a plus.

Benefits:

• Competitive salary commensurate DOE.
• Comprehensive health benefits package.
• Remote work flexibility.
• Opportunities for professional development and career growth
  
• On the job training

CRC is an accredited provider of background screening services. Our risk management solutions are important tools for making critical decisions in today's business environment. Our Mission is to provide straightforward and diligent employment screening solutions and background investigation services with honesty and integrity while maintaining the highest level of customer support and satisfaction.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Applicant must be authorized to work in the US.