On-Site Employee Relations Coordinator

Job Summary:

Catapult Solutions Group is seeking an Employee Relations Specialist to serve as an on-site representative for our team members in Phoenix, AZ. The Employee Relations Specialist will play a crucial role in assisting contractors with ADP onboarding, timesheet management, and addressing any concerns or issues they may encounter during their tenure. This role requires a proactive approach, strong interpersonal skills, and a deep commitment to fostering a positive work environment.

Key Responsibilities:

• ADP Onboarding Assistance:
• Assist contractors with the onboarding process on the ADP platform, ensuring a smooth transition and compliance with company policies and procedures.
• Provide guidance on completing necessary documentation and forms required for onboarding.
• Timesheet Management:
• Educate contractors on the proper usage and submission of timesheets through the ADP system.
• Offer support in resolving any timesheet-related discrepancies and issues, ensuring accurate and timely payment.

Employee Relations Support:

• Act as a point of contact for contractors to address concerns, issues, or inquiries related to their employment.
• Mediate and facilitate communication between contractors and the company to resolve grievances and maintain a positive work environment.
• Conflict Resolution:
• Proactively identify potential conflicts and issues among contractors and address them promptly and professionally.
• Collaborate with the HR team to implement conflict resolution strategies and provide guidance to all parties involved.
• Policy and Procedure Adherence:
• Ensure that contractors are aware of and understand company policies, procedures, and code of conduct.
• Monitor adherence to policies and address any violations, educating contractors on the importance of compliance.

Training and Development:

• Organize and facilitate training sessions and workshops to enhance contractors' understanding of company processes, policies, and best practices.
• Provide guidance on professional development opportunities and resources available to contractors.
• Communication and Reporting:
• Maintain accurate records of interactions, concerns, and resolutions for reporting and analysis purposes.
• Regularly communicate with the HR team and management regarding trends, challenges, and areas for improvement in Employee Relations.

Qualifications:

• Bilingual: Working proficiency in English and Spanish
• Minimum of 2-3 years of experience in Employee Relations, HR, or a related role.
• Familiarity with ADP or similar HRIS systems is a plus.
• Strong understanding of employment laws and regulations.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrated ability to work independently and collaboratively within a team environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

If you are passionate about Employee Relations and supporting a dynamic team of contractors, we invite you to apply for this rewarding opportunity with Catapult Solutions Group.