Address
Form of workYou Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Our corporate functions provide the critical strategic leadership that drives our business forward. From roles in business strategy, colleague experience or communications to legal, compliance or administration, there's opportunity to make your expertise an essential part of how we bring our vision to life. As part of one of our Corporate teams, the work you do and your contributions to supporting, promoting and enhancing our brand will have a significant impact on how we continue to back our customers, communities and colleagues now and into the future.
Find your place in a corporate function on #TeamAmex.
This individual will be a member of the Global Colleague and Labor Relations team in the United States and is responsible for championing the colleague experience by leveraging Company culture, values, and ensuring equitable resolutions to employee and Labor Relations issues. The individual's behavior and leadership must model American Express's Blue Box Values and protect the culture of the Company. The person in this role will deliver high quality employee relations counsel and support and must be capable of developing proactive solutions by building strong relationships with stakeholders throughout American Express, including Colleague Strategic Partners, Colleague Market Partners, Compliance, Safety, Security, Audit, Health Services, and General Counsel's Organization.
The Colleague and Labor Relations Manager is responsible for handling complex and sensitive employee concerns and investigations, including interpersonal conflict in the workplace, terminations, employee complaints, and allegations of harassment, discrimination, and retaliation. This individual must provide guidance and consultation to Leaders and Colleague Strategic Partners with respect to reductions in force and reorganizations. The Colleague and Labor Relations Manager must manage and administer a broad range of tasks and projects, which include interpreting policies and procedures as well as ensuring adherence to and the proper administration of the performance management process. The Colleague and Labor Relations Manager is also responsible for training business leaders, employees, and CEG colleagues on appropriate employee relations issues to maintain a productive workforce and to ensure compliance with federal and state labor laws. This individual will leverage data and analysis to identify emerging internal and external trends regarding employee issues and work closely with the Colleague Strategic Partner community to develop comprehensive, proactive plans and strategies to ensure a positive employee experience and to mitigate risk to the business.
Minimum Qualifications
Qualifications
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Our corporate functions provide the critical strategic leadership that drives our business forward. From roles in business strategy, colleague experience or communications to legal, compliance or administration, there's opportunity to make your expertise an essential part of how we bring our vision to life. As part of one of our Corporate teams, the work you do and your contributions to supporting, promoting and enhancing our brand will have a significant impact on how we continue to back our customers, communities and colleagues now and into the future.
Find your place in a corporate function on #TeamAmex.
This individual will be a member of the Global Colleague and Labor Relations team in the United States and is responsible for championing the colleague experience by leveraging Company culture, values, and ensuring equitable resolutions to employee and Labor Relations issues. The individual's behavior and leadership must model American Express's Blue Box Values and protect the culture of the Company. The person in this role will deliver high quality employee relations counsel and support and must be capable of developing proactive solutions by building strong relationships with stakeholders throughout American Express, including Colleague Strategic Partners, Colleague Market Partners, Compliance, Safety, Security, Audit, Health Services, and General Counsel's Organization.
The Colleague and Labor Relations Manager is responsible for handling complex and sensitive employee concerns and investigations, including interpersonal conflict in the workplace, terminations, employee complaints, and allegations of harassment, discrimination, and retaliation. This individual must provide guidance and consultation to Leaders and Colleague Strategic Partners with respect to reductions in force and reorganizations. The Colleague and Labor Relations Manager must manage and administer a broad range of tasks and projects, which include interpreting policies and procedures as well as ensuring adherence to and the proper administration of the performance management process. The Colleague and Labor Relations Manager is also responsible for training business leaders, employees, and CEG colleagues on appropriate employee relations issues to maintain a productive workforce and to ensure compliance with federal and state labor laws. This individual will leverage data and analysis to identify emerging internal and external trends regarding employee issues and work closely with the Colleague Strategic Partner community to develop comprehensive, proactive plans and strategies to ensure a positive employee experience and to mitigate risk to the business.
Minimum Qualifications
- 5+ years of HR experience, with concentration in employee relations.
- A solid understanding of federal and state labor/employment laws and governmental compliance requirements.
- Strong organization skills and a demonstrated drive for results.
- Excellent relationship skills and an ability to influence leaders and HR colleagues at all levels.
- Excellent writing skills.
- Excellent communication and presentation skills.
- Strong business acumen and solid analytical skills.
- Strong coaching skills.
- Ability to conduct sensitive investigations.
- Bachelor's degree required; Master's highly desirable.
Qualifications
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
