Job Description
Employee Relations Specialist
- Acts as a consultative business partner to Operations in order to ensure effective alignment of HR partnership with strategic organizational objectives. Has a clear understanding and knowledge of business operations, culture and goals
- Provides day-to-day talent and performance management guidance to all levels of staff (coaching, counseling, human capital development, disciplinary actions) in order to assess and minimize legal risk with effective follow through and resolution
- Manages and resolves complex Employee Relations issues. Conducts effective, thorough, and objective investigations including hotline complaints and other state and regulatory agencies
- Serve as trusted advisor to State Leadership, providing sound business guidance around human capital issues. Build a reputation as a credible and value-added member of the Pathways Human Resources Team demonstrating the highest level of integrity and ethics
- Conducts ongoing training for compliance, development and policy implementation
- Lead programs and projects such as climate surveys, job descriptions, compensation model review, etc
- Conducts exit and stay interviews and provides monthly reporting to identify trends and areas of concern
- Proactively mitigate current and future legal risk through continuous assessment
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the Legal department as needed/required. Ensures compliance with Federal, State and Local requirements.
- Interprets, recommends and effectively communicates HR practices, policies, procedures and initiatives and makes best practice change recommendations for business alignment purposes
- Collaborate with Operations and other HR leaders/business partners to drive a coherent enterprise culture based on a shared set of values and company mission
- Monitors all state level/enterprise wide retention initiatives including tracking data, provides recommendations, solutions and pivoting as needed to drive low turnover and employee engagement
- Partner with HR Team for various compliance audits including FLSA, compensation and systems data integrity
- Responsible for responding to unemployment claims and subpoenas. Gather documentation in coordination with field management. Assist with preparation and attendance at unemployment hearings
- Monitor leave administration, workers compensation and/or ADA to provide guidance as needed
- Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of organization with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day
- This position will require off-site travel up to 10%, possibly overnight.
- Bachelor’s degree with 3-5 years of progressive HR experience or 5-7 years of progressive HR experience for equivalent experience.
- Strong knowledge of multiple human resource disciplines, including Employee Relations, performance management, compensation practices, organizational diagnosis, diversity, performance management, and federal and state respective employment laws.
- Employee Relations: Strong experience with Employee Relations practices, investigations, and disciplinary actions required.
- Personal Effectiveness and Credibility: Proven ability to challenge and motivate teams in an atmosphere of mutual respect.
- Project Management: Ability to lead projects and programs, establishing and monitoring projects plans, and communicating with key stakeholders.
- Communication: Strong verbal and written communication skills with the ability to express and logically articulate a point of view.
- Business Acumen: Understands and appropriately acts upon business operations, including leadership and motivation of action towards goals.
- Change Agent: Enabling and uniting employees to work effectively as they plan, implement and experience change to meet business goals
- 401 K Plan, Medical, Dental, Vision plans
- Paid Vacation days that increase with tenure after the first year!
- Separate Paid Sick leave that rolls over each year
- Paid Holidays
- Opportunities for advancement in our national company! As we grow, you grow with us!
- Employee Assistance Program
- Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)
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