Job Description
Our Company:
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.
Our Property:
Just north of Orlando, Winter Park, Florida, is an enchanting city known for its abundant outdoor spaces, quaint brick-lined streets with old-growth tree canopies, first-class shopping, and delectable dining. Our corporate headquarters manages, supports, and develops all Timbers properties around the globe. Our team embraces the year-round sunshine and warmth of Central Florida, drawing inspiration from our award-winning properties to infuse world-class hospitality, authenticity, and teamwork into everything we do.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
- Be Authentic
- Practice Humility
- Cultivate Teamwork
- Value Time
- Be Trustworthy
Our Benefits:
- Education Assistance Program
- Wellness Reimbursement Program
- Learning and development
- Competitive pay
- Volunteer time
- Paid maternity/paternity leave
- Fun team building events
- 401K
- Vacation Days
- Personal Days
- Holiday Pay
- Health Insurance
- Dental/Vision Insurance
- LTD/STD
- Life Insurance
SUMMARY:
Manages office day to day and act as receptionist for visitors. Provides general administrative support.
ESSENTIAL FUNCTIONS:
Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:
- Manages phone system, direct lines and extensions etc.
- Handles office maintenance, door codes, facilitates cleaning team, ordering office, kitchen and cleaning supplies.
- Provides employee snacks and manages kitchen cleanliness
- Manages conference rooms schedule, cleanliness, lunches, conference lines, Skype, etc.
- Manages special occasions, cards and communications.
- Collects company mail, distribution of mail and manages outgoing mail and FedEx shipping
- Provides assistance and support with various office projects/departments as needed; gift fulfillment, mailings, special requests, etc.
- Maintains updates to internal Office Administrator docs including phone extensions; quick reference guides for transferring calls, tracking birthdays, anniversaries, new employee welcome checklist/departure checklist, procedures, etc.
- Responsible for the appropriate routing of all incoming emails.
- Manages documentation of new hire processes including onboarding, orientation, business cards, setting up new users on phones, fax, printers/scanners, etc.
- Various duties and initiatives as needed.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or skill required.
Education and Experience:
Must have 2+ years’ relevant work experience, OR an equivalent combination of training, education and experience. Previous HR experience or college degree with HR concentration preferred.
Licenses and/or Certifications:
- Notary a plus
Required Knowledge and Skills
Knowledge of:
- Policies and procedures of Timbers Company.
- Principles, practices and techniques of office administration.
- Policies and procedures of the department.
- Correct business English, including spelling, grammar and punctuation.
- Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
- Principles and methods of developing effective informational and presentation materials.
- Computer applications related to the work.
Skill in:
- Planning, organizing and prioritizing.
- Managing multiple projects and programs.
- Planning, organizing and administering comprehensive reports and presentations.
- Preparing clear and concise reports, correspondence and other written materials.
- Using initiative and independent judgment within general policy guidelines.
- Using tact, discretion and prudence in dealing with those contacted in the course of the work.