Office Support Specialist

JOB ACCOUNTABILITIES

This position provides administrative and production support to Girl Scouts of West Central Florida and is required to work from the GSWCF office, full-time in-person. Hybrid/remote work is not offered for this role. The Office Support Specialist oversees all production services for the Girl Scout Leadership Center including in-house and third-party printing and mailing services. In addition, this position helps support various office functions.

ESSENTIAL FUNCTIONS:

• Efficiently and professionally processes requests for print services, including in-house multi-size print functions, paper trimming, laminating services, etc. Ensures that requests are appropriate and made through established channels. Diligently notifies users when items are ready for pick-up.
• Monitors outsourced print/production to maintain deadlines.
• Creates and maintains a production printer calendar of scheduled users and printer availability.
• Prepares incoming and outgoing office mail and oversees the bulk mail process.
• Secures the appropriate resources for council print production and mailing services, and ensures stock (e.g., postage, paper, toner, etc.) is sufficient for off-hours users.
• Manages office/building supplies including ordering, warehousing, and maintaining inventory.
• Manages relationships with third-party printers and vendors to determine the best pricing options on supplies and outsourced printed and marketing services.
• Establishes in-house printing costs for annual budgeting purposes.
• Facilitates the allocation of print, mail, and supply expenses to the appropriate departments.
• Manages relationships with production and mailing equipment service providers to maintain equipment and reduce down-time.
• Trains and supports authorized departmental users on printing/mailing equipment.
• Updates building signage and maintains the building’s digital display.
• Monitors building maintenance/cleanliness and coordinates required services and supplies.
• Prepares meeting rooms for use by setting the tables and chairs in the requested layout, and printing relevant documents.
• Maintains a clean, clutter-free and organized production area with a focus on employee safety and usability.
• Other duties as assigned.

DESIRED QUALIFICATIONS

• High school diploma
• +3 years of directly-related work experience desired, but not required.
• Ability to maintain strong attention to quality control.
• Proficiency in learning various print and mailing software platforms.
• Creative problem-solving skills.
• Ability to manage multiple projects with competing and/or changing timelines.
• Ability to build professional relationships with council staff and volunteers.
• Ability to contribute positively to an environment that fosters and celebrates achievement, belonging, and commitment through words, actions, and attitude.
• Ability to contribute to a thriving and positive work environment by demonstrating the tenants of the Girl Scout Promise and Law and the council’s Strategic Plan.
• Ability to meet individual and council strategic goals.
• Ability to adhere to the work plan and best practices of the council, while recommending new ideas and alternative processes to management.
• Ability to work independently to meet personal goals, as well as succeed as a team.

GSWCF is an Equal Opportunity Employer.

Starting Salary: $18.00 per hour.