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SalaryHome Care Pulse (HCP), a SaaS leader in the post-acute healthcare market, has an exciting opportunity for an Officer Manager/Executive Assistant
First, a bit about HCP. Founded in 2008 with a vision to improve the outcomes for patients by delivering high-quality online training for post-acute and residential living providers, now we have grown to 250+ team members, 3.2k+ clients while improving the care of 1M+ patients. Our Care Intelligence Platform offers employee engagement, continuing education and training, employee and patient satisfaction surveys, and reputation management tools designed to help providers become the best employer and care provider in their area and make sure everyone knows about it.
We are seeking a highly organized and proactive Office Manager/Executive Assistant to provide exceptional support to our President, Chief Operating Officer, and Chief Revenue Officer, as well as other members of the Senior Leadership team. This position will report to the Talent Department and play a crucial role in ensuring the efficient operation of our organization. In addition to traditional executive administrative duties, the Office Manager/Executive Assistant will also play a role in culture initiatives, fostering a positive and inclusive workplace.
Key Responsibilities:
1. Executive Support:
Provide comprehensive administrative support to members of the executive team, including calendar management, travel arrangements, and expense reporting.
Draft and edit correspondence, reports, and presentations for executives.
Coordinate and prepare materials for meetings and presentations.
2. Communication and Coordination:
Serve as a central point of contact for the executive team, managing incoming requests and inquiries.
Facilitate communication between executives and various departments within the organization.
Ensure timely follow-up on action items and commitments made by executives.
3. Administrative Management:
Maintain and organize office files, documents, and records.
Handle confidential information with discretion and professionalism.
Actively participate in the recruitment process by assisting with candidate sourcing, interview coordination, and reference checks.
4. Culture Initiatives:
Take a leadership role in promoting a positive workplace culture by organizing events, activities, and initiatives that foster collaboration and employee engagement.
Partner with the Talent Department to develop and implement culture enhancement programs.
5. Project Support:
Assist in the planning and execution of special projects and initiatives.
Track project timelines, milestones, and deliverables.
Prepare and distribute project-related reports and updates.
6. Office Management:
Identify opportunities for process improvement and implement efficient administrative procedures.
Ensure office supplies are well-stocked and manage vendor relationships as needed.
Process mail, send packages
Collaborate with the Talent Department in the onboarding of new employees, ensuring a smooth and welcoming integration into the company.
Qualifications:
Bachelor's degree in Business Administration, Management, or a related field.
Proven experience (2+ years) as an executive assistant or in a similar administrative role.
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Excellent communication skills, both written and verbal, with the ability to communicate effectively with all levels of employees and external contacts.
Exceptional organizational and time-management abilities.
Ability to multitask and prioritize tasks in a fast-paced environment.
High level of professionalism and ability to handle sensitive information with discretion.
Strong problem-solving skills and the ability to work independently with minimal supervision.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
