Office Manager, Specialty/Emergency Veterinary Hospital

Are you looking for your next step in your career? VCA Animal Care Center is seeking an Office Manager to join our leadership team to support our 24-hour emergency and specialty Veterinary Hospital. We have been serving our community and pets for over 40 years with a focus on excellent patient and client care.

We value a culture of team work with a positive and fun work environment. Our leadership team is devoted to maintaining a supportive, inclusive and compassionate work environment.

This position oversees our Client Service Representative and Service Coordinator teams. This position plays a key role in the hospital to ensure success related to the hospital providing quality patient care and excellent client service; management of finances and accounting; marketing and promotion of services; staffing and staff management; and discretionary activities, that serve to support effective business operations.

Tasks performed or supervised

• Associate recruiting, development and management
• Scheduling
• Payroll
• Client management
• Office management
• Medical records management
• Financial management
• Marketing management

Required Skills
The individual that we are seeking for this position should have a variety of skills to be successful in this position including but not limited too;

• Excellent interpersonal communication skills
• Able to handle multiple priorities at once
• Able to provide excellent client service and coach a team of associates to the same expectation
• Knowledge and ability to use a variety of computer systems in an efficient manner
• Possess excellent leadership skills, ability to inspire, delegate and direct

Required Qualifications
Education and Experience:

• High School Diploma or equivalent;
• 3 years of supervisory experience in a client relations position
• 3 years of experience in finance or accounting
• 2 years experience in Veterinary Industry

Physical Requirements:

• Valid Driver's license
• Willing and able to stand for periods of time
• Allergies to animals must be controllable through medication
• Must be able to lift 40 pounds.
• Must be willing to work irregular hours under pressure conditions
• This position requires the ability to walk, bend, stand and reach constantly during a minimum 8-hour day
• Visual acuity sufficient to maintain accurate records; recognizes people and understands written directions
• Ability to speak and hear sufficiently to understand, give information in person and over the telephone
• Fine motor skills adequate for utilizing office equipment such as fax machines, copiers, and computer keyboards

Work Schedule:
40 hours per week, weekdays, weekends, and some holidays

Compensation:
Salary - $66,560 - $74,880

If interested in this opportunity, please apply online.

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com