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Form of workAre you looking for your next step in your career? VCA Animal Care Center is seeking an Office Manager to join our leadership team to support our 24-hour emergency and specialty Veterinary Hospital. We have been serving our community and pets for over 40 years with a focus on excellent patient and client care.
We value a culture of team work with a positive and fun work environment. Our leadership team is devoted to maintaining a supportive, inclusive and compassionate work environment.
This position oversees our Client Service Representative and Service Coordinator teams. This position plays a key role in the hospital to ensure success related to the hospital providing quality patient care and excellent client service; management of finances and accounting; marketing and promotion of services; staffing and staff management; and discretionary activities, that serve to support effective business operations.
Tasks performed or supervised
- Associate recruiting, development and management
- Scheduling
- Payroll
- Client management
- Office management
- Medical records management
- Financial management
- Marketing management
Required Skills
The individual that we are seeking for this position should have a variety of skills to be successful in this position including but not limited too;
- Excellent interpersonal communication skills
- Able to handle multiple priorities at once
- Able to provide excellent client service and coach a team of associates to the same expectation
- knowledge and ability to use a variety of computer systems in an efficient manner
- Possess excellent leadership skills, ability to inspire, delegate and direct
Required Qualifications
Education and Experience:
- High School Diploma or equivalent;
- 3 years of supervisory experience in a client relations position
- 3 years of experience in finance or accounting
- 2 years experience in Veterinary Industry
Physical Requirements:
- Valid Driver's license
- Willing and able to stand for periods of time
- Allergies to animals must be controllable through medication
- Must be able to lift 40 pounds.
- Must be willing to work irregular hours under pressure conditions
- This position requires the ability to walk, bend, stand and reach constantly during a minimum 8-hour day
- Visual acuity sufficient to maintain accurate records; recognizes people and understands written directions
- Ability to speak and hear sufficiently to understand, give information in person and over the telephone
- Fine motor skills adequate for utilizing office equipment such as fax machines, copiers, and computer keyboards
Work Schedule
40 hours per week, weekdays, weekends, and some holidays
Compensation
Salary - $66,560 - $74,880
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
