- Opens office.
- Maintains all Agency Representative files up to date, including new hire paperwork, and sends notices to Agency Representatives regarding expired documentation.
- Acts as receptionist for the office, answering inquiries of general nature from clients, applicants, visitors, and professionals, assisting them in a friendly and cooperative manner.
- Maintains and organizes medical records in our EMR database and paper charts in accordance with the Agencys protocol.
- Uploads progress notes into the EMR databases to allow for timely processing of payroll, contractor pay, and billing.
- Audits caregiver invoices for inconsistencies.
- Reviews payroll reports and submits accurate spreadsheet with details for Agency Representative pay.
- Assist as needed with maintaining an accurate list of client demographics.
- Assist as needed with inputting schedules.
- Assist as needed inputting new patient information.
- Maintains confidentiality of all patient and Agency Representative information.
- Assumes various duties as directed by Management and the Governing Body.
- Maintain client confidentiality in accordance with HIPAA.
- Performs other office duties as assigned.
- Follows all Agency policies and procedures.
- High school diploma or equivalent.
- Experience as an Office Manager, or commensurate experience that would ensure capability to perform the job duties, preferably in the health-care field.
- Should be a skilled organizer, able to manage office files and office equipment.
- Must possess secretarial skills and have a polite telephone manner.
- Must pass a criminal background check and drug screen.