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SalaryNortheast Psychological Wellness is a group Behavioral Health practice in New York that is seeking a fully remote Office Manager & Medical Billing Specialist to lend clerical support to 17 psychotherapists who are also working remotely. The hours would be from 9 AM to 5 PM EST on Monday through Thursday or Friday for a total of 28 or 35 hours per week. The ideal candidate should have experience with medical/Behavioral Health insurance billing, using an electronic health record (preferably Simple Practice) be able to multi-task, handle a wide range of office tasks in a very busy practice, and also be able to provide polite, friendly, and professional assistance to patients via phone and email. Great customer service is essential! The candidate must be exceptionally detail-oriented and a quick learner.
Salary: $20.00 per hour
This is a W2 position, not a 1099 or independent contractor position. Please send us a cover letter, along with your resume.
Responsibilities
- Answer telephone, relay messages, and provide information when necessary
- Respond to emails from potential patients
- Schedule and confirm patient appointments
- Create electronic charts for new patients
- Navigate our easy-to-use EHR/EMR called Simple Practice (prior experience is highly preferred)
- Verify patients’ insurance coverage
- Post insurance payments
- Follow up with insurance companies for unpaid or denied services
- Complete and submit electronic claim forms for services rendered
- Maintain administrative spreadsheets
- Attend staff meetings, as needed
- Collaborate and communicate with the Behavioral Health care team
- Perform other related duties & responsibilities as assigned
Qualifications
- Bachelor's degree preferred
- At least 1 year of medical/Behavioral Health billing experience required
- Familiarity with both in-network and out-of-network billing required
- Familiarity with billing and coding laws in New York preferred
- At least 1 year of related experience working in a medical or Behavioral Health facility preferred
Additional Qualifications
- Must be able to work independently and efficiently, as well as part of a team
- Exceptional organizational skills and attention to detail
- Excellent oral and written communication skills
- Must have working knowledge of Microsoft Office & Microsoft Excel or Google Workspace
- The ability to easily learn our Behavioral Health EHR/EMR called Simple Practice
- Flexibility to handle multiple tasks and deadline pressures
- Ability to take initiative, but also to accept direction and seek guidance appropriately
- Ability to manage confidential information with sensitivity and discretion (in a HIPAA-compliant way)
Other Details
- PLEASE SUBMIT A COVER LETTER WITH YOUR APPLICATION IN ORDER TO BE CONSIDERED FOR THE POSITION. ANY APPLICATION WITHOUT A COVER LETTER WILL NOT BE REVIEWED.
Job Types: Full-time, Part-time
Pay: $20.00 per hour
Benefits:
- Paid time off
- Parental leave
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- In which state do you reside?
- Do you have experience working in Behavioral Health? If so, please describe.
- Do you have experience with any electronic health records (EHR/EMR) such as Simple Practice or Therapy Notes? If so, please list which ones.
- Do you have experience in insurance billing for medical/Behavioral Health? If so, briefly describe your experience.
- Do you have experience in customer/patient services? If so, please describe.
- Are you available to work Monday through Friday from 9 AM to 5 PM EST or Monday through Thursday from 9 AM to 5 PM EST?
- We prioritize applications that include a cover letter. Please submit a cover letter with your application if you're interested in this position. You may email us directly at admin@northeastpsychological.com or submit it through Indeed.
Education:
- Bachelor's (Preferred)
Work Location: Remote
