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Form of work
SalaryPosition Overview:
- You will be responsible for responding to incoming referrals, intake, and monitoring a caseload of patients on program.
- Additional tasks include insurance verification, answering and screening phone calls, communicating with therapists by phone and email, reporting to your supervisor, and attending weekly case management meetings.
Responsibilities:
- Putting new patients on program, intake, insurance checks, and assigning them to a therapist.
- Managing a patient caseload, tracking visit notes, and providing administrative support for therapists.
- Ensuring Quality Assurance by calling your patients and following up with their therapist.
- Entering patient information into our EMR.
- Answering new patient inquiries by phone and email.
- Reporting regularly with your supervisor.
Requirements:
- Minimum 1 year in medical office setting.
- Excellent communication skills over the phone and email.
- Detail-oriented, organized, and able to prioritize tasks.
- Great computer skills for typing, using Microsoft databases, and quickly locating files.
- Able to clearly explain our services in a positive manner to potential new patients.
- Work as part of a team with a good attitude.
- Consistent and Punctual Attendance is mandatory.
- Experience with Electronic Medical Records is a plus.
Benefits:
- Office located next to the LIRR Valley Stream station, easy commute from Queens or Nassau County.
- Full training provided.
- Positive work environment with a patient-centered management approach.
- Competitive salary plus PTO and bonus opportunities.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work setting:
- In-person
Ability to Relocate:
- Queens, NY: Relocate before starting work (Required)
Work Location: In person
