Office Manager - Administrative Assistant, Receptionist

Ambler Counseling Center, an established private practice, is searching for a one-of-a-kind Administrative Assistant / Receptionist to join our team. We pride ourselves in offering a non-judgmental, accommodating presence to any prospective clients or community members who seek our support in linkage with services (whether with us or another provider). Our Administrative Assistant / Receptionist will be one of the FIRST voices/faces to greet prospective and current clients.

Ambler Counseling Center is a family-owned, boutique-style private therapy practice. Qualified candidates for this position will provide administrative support services for our outpatient therapy office including (but not limited to):

• Answer office phone line
• Respond to inquiries about pricing
• Reach out to potential clients that contact us through our site
• Schedule and/or complete phone consultations, assessing for needs and risk
• Add new clients to patient portal and send intake documentation
• Scheduling and rescheduling for our medical team
• Practice-wide update e-mails and/or phone calls
• Provide referral information to prospective clients who may benefit from other services or practices
• Greets clients on-site, direct clients to the waiting space if need be
• Billing (preferred, but not required)
• Community outreach where appropriate
• Daily on-site tasks such as checking the mailboxes, checking faxes, receiving packages, alerting directors of any on-site needs
• Other tasks as needed

Schedule is 4 days, typically M-Th 9am-3pm - hours may shift as needed to accommodate private practice needs.

We are a company who believes that self-care is important. This philosophy has led us to create an awesome, low-stress work environment that promotes work-life balance and emotional well-being. We welcome the opportunity to introduce a new team member to the administrative support team!

Special consideration will be given to...

Applicants with clinical experience in the mental health field

Applicants who have knowledge of billing practices and coding

Applicants that have reception experience

Applicants that speak multiple languages

Job Type: Part-time

Pay: $18.00 - $23.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)
• mental health: 1 year (Required)

Work Location: In person