Office Manager

JACKCRETE (a division of RPC Industries, Inc.) specializes in municipal, commercial, and residential Polyurethane Foam concrete lifting, leveling and stabilization. Our non-disruptive concrete repairs typically take less than half a day, are ready for vehicle traffic in just 15 minutes, and typically costs half that of concrete replacement. Learn more about our company at www.JackcreteVA.com.

Job Brief:

As an Office Manager you will be responsible for providing administrative support to maintain the efficient operation of the office and ensure that all necessary steps are taken for our customers to enjoy a positive, professional, and worry-free experience. This role includes scheduling appointments, maintaining office paperwork, and maintaining CRM systems. You will communicate via phone and email, ensuring that all administrative duties are completed accurately, with high quality, and in a timely manner.

Responsibilities:

• Answer incoming calls and provide customer service to the caller

• Greet office visitors, deliveries, etc.

• Schedule appointments for salespeople

• Organize and schedule appointments for crews

• Maintain job folders and other office paperwork

• Maintain CRM system and company databases

• Follow-up with potential clients from incoming leads and marketing campaigns

• Follow-up with current customers for quality control

• Assist with Accounts Receivable and Accounts Payable as needed

• Facilitate the completion of small office projects as they arise

• Aid the rest of the JACKCRETE team as the need arises

Applicant Requirements:

Success in this position will be based on your ability to work in tandem with a close-knit team of both office staff and field staff.

This is a fast-paced role which will work well for self-starters who possess the following traits:

• Proven construction office administration experience

• Knowledge of office management systems and procedures

• Ability to work independently with proven time management skills

• Comfort with making decisions

• Attention to detail and problem-solving skills

• Excellent written and verbal communication skills

• Strong organizational and planning skills

• Proficiency in MS Office, all things internet, familiar with CRM systems/data entry

• Valid Virginia drivers' license

Job Type: Full-time

Pay: $38,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Office management: 1 year (Required)

Ability to Relocate:

• Hampton, VA 23661: Relocate before starting work (Required)

Work Location: In person