Office Manager

**10 YEARS OF DENTAL EXPERIENCE AS DENTAL MANAGER IS REQUIRED

About the Company

Gold Coast Dental is a private, family-owned multiple practice company. We are focused on high quality, ethical dentistry, providing excellent service to our patients. Culture is everything and with a vision of constant growth and improvement, the heart and soul of this company are our team members. We believe in investing in our employees to bring out the very best in them - and it all starts with building a culture that can nurture everyone’s skills.

Job Summary

Experienced Office Manager needed for busy PPO and Cash and some HMOs office, not corporate owned. We have multiple doctors and offer every type of dental service. Fast paced, patient-centric office with highly skilled staff.

We are looking for an enthusiastic, cheerful team members. We take great pride in providing exceptional customer service to our guests who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves. Team participant is a must.

Pay

$60,000-75,000 + Quarterly Bonuses

Benefits

• Medical
• Dental
• Retirement Plan
  
• Quarterly Bonuses

Responsibilities

Operational

• Focuses and trains on specialty, hygiene, and general dentistry’s growth in collections.
• Accurately maintains and analyzes financial reports and achieves practice financial goals.
• Analyze internal processes, monitors competitors’ innovations, and recommends and implement procedural or policy changes to improve operations and control costs.
• Monitor the facilities to ensure that it remains safe, secure, and well-maintained.
• Prepare, monitor, and track operational reports and key vitals of the company to ensure accuracy and efficiency.
• Oversees billing and collection processes.
• Analyzes financial impact of changes in clinical activities and forecasts actual revenue, net income, and expenditures versus approved budget.
• Supervises patient recordkeeping and HIPAA compliance.
• Ensures optimal patient care, monitors patient satisfaction, and resolves complaints.
  
• Ensures office compliance to OSHA, Dental Board, and dental plan requirements.
  
• Weekly and monthly reporting as requested by owner or Director and ensures managers are doing the same.
• Evaluates and implements additional providers including GP, hygiene, and specialties

Personnel

• Perform annual performance evaluations for the region’s employees
• Ensure adequate staffing levels are meet
  
• Oversee and approve the region’s employee schedules, time off and vacation request
• Successfully manage the staff including employee relations, coaching and development.
• Support the dentists and ensure their clinic duties are carried out
• Perform to expectations of the production goals outlined by the executive team
• Maintain and manage regulatory and compliance issues within your office.
• Participate in planning, budgeting, hiring efforts, marketing, and operations to ensure the success of your office