Office Manager

Salary Range:

Vista Family Dentistry is seeking a professional, team player who is willing to lead the office in all things dental!

We are looking for long-term relationships with our teams, our patients, and our communities. We offer competitive salary with an opportunity for monthly bonuses, medical insurance, dental benefits, vacation, sick, and 401k with match.

Summary: Acts as a key contributor to the development of the practice and as a valuable asset to the success and profitability of the practice. Detects, diagnoses, and solves organizational problems. Responsible for revenue management, business administration, employee organization, and the daily operation and general management of the practice by performing the following duties.

Essential Tasks include the following but are not limited to:

• Ensure the practice’s activities run smoothly included but not limited to adequate staffing, managing personnel, payroll, monitoring patient care, computer systems, accounts receivable, accounts payable, supply functions.
• Responsible for planning, coordinating, and administering all clinical and non-clinical policies and processes relating to the dental practice, successfully meeting its objectives.
• Monitors and focuses on practice goals, including but not limited to accounts receivable and payable, patient flow and production goals.
• Ensures Straine Management System is being followed, including team huddles and weekly team meetings, collecting and reviewing that all Action Plans are completed by team members in attendance.
• Implement new and improved directives for company growth.
• Monitor and review fees are posted accurately and updated annually.

Non-Essential Tasks include the following but are not limited to:

• Assists the office staff with answering telephones, making appointments, and clinical/lab duties as needed.
• Assists with legal and financial issues that pertain to and affect the practice and Doctor’s.
• Other duties assigned by management.

Supervisory Tasks

• Monitors the duties assigned to practice personnel to ensure that employees are performing duties in a manner designed to maintain a high level of patient care and job efficiency.
• Develop and maintain an effective practice through the selection, training, termination, review, and motivation of all staff.
• Conducts periodic performance appraisals.
• Administers on-the-job training programs for new and current employees as required.
• Coordinates continuing education for clinical personnel.
• Provide guidance and direction to all staff for professional development and to insure adherence to all company policies.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED); and at least 2 years management/supervisory experience in a dental practice or related field.

Knowledge, Skills and Other Abilities:

• Written communication skills
• Oral communication
• Customer relations
• Customer service
• Interpersonal communication skills
• Diplomacy
• Organization
• Planning
• Professionalism
• Time management
• Math Aptitude
• Project Management
• Budgeting
• Computer Literacy
• Problem Solving
• Negotiations
• Technical Communication

Supervisory Responsibilities:

Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.