Address
Form of work
SalaryCONTRIBUTION
Manage the day-to-day front desk/office functions.
ESSENTIAL FUNCTIONS
Sales contact.
Answer all calls with order/quotation status and field all other questions.
Enter orders into the Global Shop Solutions computer system.
Coordinate customer supply product.
Coordinate and update customer releases.
Coordinate changes to existing orders.
Update product pricing.
Invoicing.
Coordinating with customer portals.
Confirming customer purchase orders.
Log in quotations, file quote cards.
Route customer blueprints/specifications to quality.
Any other item as requested by the Operations Manager, President, Vice President or the General Manger.
Any other duty necessary for customer service or perceived by or assigned to the role.
PRIMARY INTERACTIONS
This role primarily interacts with customers, General Manager, Production Coordinator, Operations Manager, and Shipping Manager.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work in a seated position, use hands and fingers to operate a computer keyboard, and telephone keypad, and speak and listen, both over the phone and in person to customers and fellow employees, in order to perform the above listed duties. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to work standing up and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVRIONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet in the office and loud in the
The employee regularly works 40 hours per week. Monday through Friday, 8am-4:30pm.
MISCELLANEOUS
The employee is required to have an acceptable driving record, in line with the stated Company Policy, and they must have a valid driver's license in the state in which they are employed with the Conrad Companies.
The employee must comply with all aspects of Conrad's Drug Free Workplace Policy.
