Office Coordinator

Location: Columbus, OH

Report to: Plant Manager

FSLA: Non-Exempt

Employment Status: Full-time

Job Level: Entry Level / Individual Contributor

About the Role:

The Office Coordinator assists in the daily administrative and clerical tasks to ensure the smooth operation of the office. Main responsibilities include customer scheduling and dispatching services.

Responsibilities include but not limited to:

· Answer phone calls and direct calls to appropriate parties

· Schedule daily customer service calls

· Contact customers with updates on pending service appointments

· Assist with purchasing and receiving reconciliation

· Assist with local account payment collections, including outstanding account collections

· Assist with customer invoicing in QuickBooks

· Assist in the preparation of regularly scheduled reports

· Verify and maintain records on incoming and outgoing shipments

· Communicate effectively with customers, colleagues, and management providing information regarding the nature of problems, course of action to be taken and schedule for completion of work

· Provide administrative support to Plant and Operation Managers, as necessary

· Assist with other duties, as assigned

Requirements

· High School Diploma, GED or equivalent

· Excellent communication skills, both written and verbal

· Ability to multitask while maintaining attention to detail

· Ability to collaborate cross departmentally

· Ability to work in a highly organized and efficient manner

· Develop and maintain a filing system

· Microsoft 365 (excel, word, preferred)

· QuickBooks (experience preferred)

Job Type: Full-time

Pay: $19.77 - $23.81 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Columbus, OH 43207: Relocate before starting work (Required)

Work Location: In person