Office Clerk, Shipping & Receiving - 2Nd Shift

Purpose: The Shipping / Receiving Clerk is responsible for all aspects of inbound and outbound loads and providing effective customer service for all internal and external customers / vendors by using excellent, in-depth knowledge of company services and programs as well as communicating effectively with team members in various departments.

Essential Duties and Responsibilities:

· Check in drivers for shipments / deliveries and communicate any additional fees

· Update the appointment screen in system regarding all transactions

· Process payments from drivers (lumping, late, etc.) and issue receipts using Road Sync

· Maintain an accurate dock door log and work together with warehouse management regarding door assignments

· Communicate any issues with shipments / deliveries to customer service

· Hand over paperwork for receipt processing / tags to customer service

· Verify receiving and shipments are accurate before release and confirm out all shipments / deliveries

· Maintain a clean and organized work area

· Perform a variety of other tasks as assigned

Education and/or Work Experience Requirements:

· High school diploma is preferred

· 1 - 3 years of experience as a shipping / receiving clerk or customer service representative

· Computer proficiency (MS Office – Word, Excel and Outlook)

· Knowledge of commonly-used concepts, practices and procedures within the transportation and customer service field

· Relies on instruction and pre-established guidelines to perform the functions of the job

Physical Requirements:

· Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain

· Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling

· Hand/eye coordination to operate computer keyboard, tools, and other office equipment

· Lifting and/or moving up to 25 pounds

· Vision for reading, recording and interpreting information

· Speech communication and hearing to maintain communication with employees, customers and drivers

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Evening shift

Ability to Relocate:

• Chicopee, MA 01013: Relocate before starting work (Required)

Work Location: In person