Office Clerk

Here at Semper Fi Roofing & Exteriors, we are looking for a self-starting office professional with a positive attitude, to lead our permitting process and assist with appointment scheduling. If you have great attention to detail and have an above-average proficiency in Microsoft Office programs such as Excel and Google applications such as Sheets, you may be the right person for this career.

Semper Fi Roofing & Exteriors is a team-orientated company that has both veterans and non-veterans alike. We strive to provide our employees with competitive pay, benefits, and potential for advancement to ensure each employee’s success. A few company-sponsored events include Semper Fi Fest and the annual company camping trip in Wisconsin Dells, are just some of our team-building activities.

You’re not just a number here at Semper Fi Roofing & Exteriors, you are family and your ideas matter. We are not perfect because perfection does not exist, so we are always open to learning new things from anyone on the team.

Job Duties​

• Complete permit applications for residential and commercial upcoming jobs (some travel will be required and a company vehicle will be offered)
• Maintain and update permit data sheet
• Assist with data entry tasks and ensure accuracy of information
• Prepare and distribute documents, reports, and correspondence
• Assist with call overflow from reception
• Handle incoming and outgoing mail, including sorting, distributing, and filing
• Communicating with customers for appointment scheduling through phone calls and our website inquiries.
• Confirming existing appointments 24 hours or 1 business day prior to scheduled appt.​
• Using a CRM Management system to detail all notes in customer contacts & job file creation​
• General troubleshooting and usage of all office equipment including computers, printer, scanner, fax, and phones​
• Tracking inventory of office supplies, forms, books, and merchandise and reporting our needs to Admin. Assistant​ for ordering
• Digital document creation including project completion certificates and lien waivers
• Prepare Customer Warm & Fuzzy bags as giveaways for completed projects and update inventory accordingly​
• Provide general administrative support as needed

Semper FI is a growing company with a bright future. Our aim is to become a destination employer and we continue to foster a culture of trust and teamwork. We are growing and we are growing together and the more successful we are the more we can provide to our employees.

Job Type: Full-time

• Schedule management: 2 years minimum (Preferred)
• Customer service: 2 years minimum (Required)

Pay: $35,000-$45,000 Salary

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Mukwonago, WI: Relocate before starting work (Required)

Work Location: In person