Office Associate

Position: Office Associate

Employment Type: Full-Time/Part-Time, On-Site

Location: Downers Grove, IL

Pay: $20/hr

Job Description

We are looking for a competent Office Associate to provide administrative and clerical support to office staff in a well-organized and timely manner. The responsibilities of this role include: handling incoming phone calls and communications, managing files, entering data, monitoring and managing customer accounts, processing quotes, invoices and payments, responding to customer inquiries by phone and email and performing various office tasks as assigned.

Office Associate Responsibilities Include

• Create and update records ensuring accuracy and validity of information in CMS/order/accounting systems
• Handling office tasks, such as electronic filing, paperwork, screening phone calls and routing callers to the appropriate party.
• Take ownership of customer issues and follow problems through to resolution.
• Help develop service procedures, policies, and best practices.
• Maintain an orderly workflow according to priorities.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Maintain trusting relationships with suppliers, customers, and colleagues
• Accounts Receivable Associate - (customer service, data entry, collections)
• Accounts Payable Associate - (customer service, data entry, record keeping)
• Organizing and maintaining files and records, both physical and electronic.
• Performing clerical tasks such as answering phones, responding to emails, and managing correspondence.

Required Skills & Qualifications

• Proven experience as an office assistant, Office Associate or another relevant administrative role
• Proven experience in data entry and clerical tasks, preferably in a fast-paced environment
• Full comprehension of office management systems and procedures
• Exemplary planning and time management skills
• Excellent written and verbal communication skills
• Ability to work under pressure and on multiple assignments simultaneously
• Ability to work with employees from all departments in the business
• Proficiency in MS Office, data entry software, & Quickbooks
• Experience with customer management systems
• High School degree

Trossen Robotics is an industry leader in the field of research and educational robotics. We specialize in the design, development, and integration of manipulators and UGVs. We are proud to say that as a small company our robotic kits are in use by every major university and research institution in the USA along with fortune 100 tech companies in a variety of industries.

We are located in the Chicago suburbs in Downers Grove. Candidates will need to have transportation.

Trossen Robotics

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Expected hours: 30 per week

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Downers Grove, IL 60515: Relocate before starting work (Required)

Work Location: In person