Home Care Office Assistant Job Description
-----POSITION WILL START ASAP------
Caregivers Unlimited is a non-medical home care agency that was founded in the Charleston, SC area over 20 years ago. As the company continues to grow, we are looking to hire a full-time Office Assistant position in the Charleston, SC office to assist the Office Manager with scheduling and recruiting for the home care agency. This role connects us with our clients as well as our caregivers.
We are looking for a team player committed to excellence, an eagerness to learn, and who seeks to grow their career. This is an exciting role for someone seeking a fast-paced position with an established company.
We look forward to hearing from you!
Qualifications:
· Associates degree preferred
· At least two years of experience in a professional setting
· A team player with a roll-up your sleeves demeanor
· Proficient in Microsoft Office Outlook
· A willingness to implement new processes and systems
· Must have excellent customer service skills and the ability to communicate with clients and team members both written and verbally
· Be detail oriented
· Must be able to work Monday through Friday (9am-5pm)with some weekend call coverage
Responsibilities:
· Assist the Office Manager with all scheduling responsibilities and caregiver recruiting
· Coordinate caregiver and maintain client schedules
· Immediately staff client cases when they become open
· Maintain client and caregiver notes in office management software
· Answer incoming phone calls and willing to talk with people, elevate issues as necessary
· Balance multiple priorities to achieve daily and weekly goals
· Assist with recruiting activities as needed
· Participate in staff training
· Maintain records and reports as required by policies and regulations
Job Type: Full-time
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person