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Form of workChristianaCare's Outpatient Neurology practice at the Health Care Center; 200 Hygeia Drive, Newark DE, is looking for a Full-Time Office Assistant.
The Office Assistant is the first point of contact between the practice and the patient and would be responsible for creating a friendly, welcoming, calm, and efficient environment for the practice. The Office Assistant will serve our patients with poise and compassion, fields phone calls, answers questions, schedules appointments, registers patients, updates EMR and represents the entire practice every time there is interaction. Flexibility to cross cover at other Outpatient Neurology practices is required for this role.
Work Schedule:
Monday through Friday: 8:30am to 5pm
No weekends or late-night hours yet, no holidays.
This position offers a great work life balance.
Benefits & Incentives:
Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12 weeks paid parental leave
Tuition assistance
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
Primary Responsibilities:
Schedules appointments with awareness of insurance, provider, and practice location
Greets and interacts with patients in a professional manner to collect required demographic and financial information. Processes/verifies referral information and eligibility for insurance reimbursement as needed.
Maintains confidentiality of workplace & patient information
Collects payments according to insurance requirements
Verify insurance coverage & coordinates referrals
Performs day-end reconciliation of appointments & payments received
Answers all phone calls in a professional manner and relays accurate messages
Puts messages into provider(s) and respond to messages from provider(s)
Communicate with provider and staff through EMR.
Performs other related duties as required.
Education Requirements:
High School Graduate or equivalent
Experience in a medical office setting preferred.
Interested applicants should attach an updated copy of their resumes during application.
When we lead with love, excellence is inevitable.
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EEO Statement: ChristianaCare Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
