CLASSIFICATION DESCRIPTION
CLASSIFICATION TITLE: OFFICE ASSISTANT
PURPOSE OF CLASSIFICATION
The purpose of this classification is to provide routine assistance in clerical and administrative activities for an assigned division or department.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Answers telephone calls and greets visitors: ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; initiates and returns calls as necessary.
Performs customer service functions: provides information/assistance regarding departmental services, activities, procedures, forms, fees, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; refers complaints/problems to appropriate personnel.
Types, composes, prepares, or completes a variety of correspondence, forms, reports, records, or other documents requiring knowledge of department programs, policies and procedures; researches, compiles, consolidates, and/or tabulates information; incorporates information into requested reports and other prepared materials; proofreads for accuracy and completeness.
Processes incoming/outgoing mail: sorts, organizes, opens, and/or distributes incoming mail; processes outgoing mail.
Maintains inventories of supplies, forms, and equipment; ensures availability of adequate supplies to complete work activities; initiates purchase orders for new or replacement materials; receives/distributes incoming supply shipments.
Maintains file system of division/departmental records; prepares files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files; assists in maintaining current training files and applicant files; maintains reference materials such as vendor lists, program schedules, code books, training manuals, standard operating procedures, mailing lists or other materials.
Assists department management with routine clerical tasks; makes phone calls; makes copies; receives and sends faxes, etc.
Receives various forms, reports, correspondence, logs, time sheets, attendance records, applications, invoices, check requests, purchase orders, personnel forms, budget documents, contracts, work orders, newsletters, policies, procedures, directories, reference materials, or other documentation; reviews, completes, proofreads, processes, forwards or retains as appropriate.
Communicates with supervisor, City employees, County officials, vendors, local businesses, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Operates a personal computer, postage machine, telephone, general office equipment or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software.
ADDITIONAL FUNCTIONS
Performs other related duties as required.
Physical Ability: Tasks require the regular and sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that generally involves lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, or toxic agents.The City of Myrtle Beach, South Carolina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employment Type: Regular Full Time Employee