Office Assistant

Inside Operations & Marketing SpecialistWorking Hours: M-F 8am-5pm

● PTO after 1 year

● 401K after 90 days

● Holiday Pay after 90 days

Purpose:

Superior Fence & Rail is an industry leader with multiple branch locations across the United States. We partner with a national home improvement chain, multiple home builders and general contractors for fence installation requirements.

Learn and adopt Superior Fence & Rail structured selling process and complete required training, present, and sell the features and benefits of Superior Fence & Rail products to customers who come into the office or call in.

Responsibilities:

• Manage incoming leads (phone, web, and social) and schedule sales appointments.
• Contract Processing
• Record Payments
• Welcome and Thank You Emails (Check Ins & Closeouts)
• Material Breakdowns (CFS)
• Job Lot Quotes & PO Requests
• Sales Orders
• Permit & Inspection Processing
• HOA Support for Homeowners
• NC811 Ticket Entry and Response Verification
• Installation Documentation Review
• Office Supply and/or Material Runs
• Install and Production Support
• Buildout of Hardware Bags
• Prepare Install Packets
• Verify Accuracy of Materials for Staged Jobs
• Assist with production as needed
• Load Trailers/Move Material as needed
• Grassroots Marketing as needed
• Routine Shop/Office Cleaning
• Data Entry

Skills:

• Time Management
• Reliability and Consistency
• Customer Service
• Active Listening
• Problem Solving and Critical Thinking
• Adobe, PDF Editing, E-Signatures
• Word Processing/Spreadsheets
• Ability to lift/move up to 100lb
• QuickBooks & SOS
• Forklift Operations
• Valid Driver's License

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to Commute:

• Greenville, NC 27834 (Required)

Work Location: In person