Office Admin/Manager

Responsibilities:

• Greets tenants, visitors and contractors with a friendly and pleasant demeanor.
• Meet with the maintenance team daily
• Meet with tenants in the building
• Approve payroll
• Suggest and find vendors and contractors for work in and around the building
• Approve Insurance and verify COI’s are in place
• Send in check request forms and expense reports
• Verify leases are in place
• Work with operations on work order numbers and projects
• Reply to emails from tenants and customers about daily inquires
• Work with Mason Occupancy team on monthly reports or inquires that come from corporate
• Walk the property , send pictures on any issues
• Verify security and housekeeping are current and working properly
• Responsible for answering the phones and diverting calls to the appropriate departments.
• Responsible for collecting and inputting tenant sales into the company database (Excel spreadsheet).
• Works collaboratively with the GM to post job openings and schedules job interviews for department managers.
• Responsible for managing office supplies and placing orders.
• Assists the General Manager with generating schedules for various departments
• Works collaboratively with the General Manager to log and process invoices.
• Responsible for logging tenant rent, utility check and ancillary checks.
• Responsible for mailing checks, agreements and other documents to corporate and/or the lock box.
• Assists other departments as needed.
• Performs other duties as assigned.

Requirements:

• High school diploma or equivalent required. Associates degree preferred but not required.
• College degree preferred but not required.
• Must be proficient in Microsoft Office applications (Word, Excel, Outlook) and be comfortable with basic computer functions.
• Must be comfortable using technology to communicate with clients and co-workers.
• Must have excellent communication skills (phone etiquette, written communication).
• Must have excellent organizational skills (ability to prioritize tasks).
• Must have excellent time management skills (ability to work well under pressure).
• Must be able to work independently with minimal supervision and have a positive attitude towards customers or co-workers.
• Must be able to work in a fast-paced environment with multiple priorities and deadlines while maintaining accuracy and productivity standards.

Job Type: Full-time

Pay: $35,000.00 - $38,000.00 per year

Schedule:

• Monday to Friday

Ability to Relocate:

• Springfield, MA: Relocate before starting work (Required)

Work Location: In person