Office Administrator

Do you want to join an AWESOME, GROWING company, who focuses on our employees and clients in ways that most others don’t?

• Are you an internal systems thinker for the benefit of the external company?
• Do you enjoy providing all-star customer service to clients?
• Do you find satisfaction in creation of systems and completion of tasks?
• Are you looking for a position in a fast-growing service industry company in Fairfax VA?

Rimble Landscaping is expanding our team and hiring an Office Administratorto help facilitate our growth in our industry. If you have excellent communication, people skills, and a strong background in organization with a focus on customer service as well as system-based, detail-oriented thinking, you could be the perfect fit for this position.

Why work for Company Name?

• We offer room to advance in a growing company in a friendly workplace
• Competitive pay range of $18 - $20 per hour, based on experience
• Holiday Pay
• PTO
• 401k with a match
• Full-time, year-round, non-exempt position
• Monday through Friday, 7:30 a.m. to 4:00 p.m. shift

Job Summary

Under the direct supervision of the Office Manager this position is responsible for office and administrative support for the company, mainly providing information about our services to our Customers or potential Customers. This position will most likely be the first person our customers speak to regarding our services. This person will obtain information from our potential customers and then quote them pricing per company guidelines with the goal of converting this interaction to a sale. This position may also perform duties such as data entry, creating other estimates, handling customer complaints, scheduling of work, cancellations, billing and account questions, sales, and working on special projects. Also, answers non-routine correspondence and assembles highly confidential and sensitive information dealing with Customers. Deals with internal team members at all levels of the organization. Independent judgment is required to plan, prioritize and organize diversified workload.

Required Work Education, Experience, and Skills

• High School Diploma
• One (1) year of administrative experience
• One (1) year of customer service experience
• One (1) year of sales experience, including quotes and estimates
• Proficiency in Microsoft Word and Excel
• Proficiency in CRM Software
• Excellent phone and email communication skills and etiquette
• Clear and effective communicator both verbal and written
• Excellent multi-tasking and time management skills
• Ability to manage and handle frequent interruptions in workflow, while reprioritizing when necessary
• Tech savvy and a quick learner
• Meticulous about ensuring that numbers and other data are correct, and tasks are completed on time and accurately
• High Energy and dynamic personality
• Professional, detail oriented, organized, team player, flexible, and dependable
• Self-motivated, independent, needing little supervision, high initiative, and drive
• Understands that while process and rigor are important, a human approach, common sense, trust, and follow through are at the core of the Company’s values
• English fluency – reading, writing, and speaking

Bonus Points for You if You Have These

• Experience in a Lawn Services, Landscaping Company, or other service company
• Expert in Microsoft Word and Excel
• Proficiency in QuickBooks Desktop Program
• Proficiency with Google Docs
• Bi-lingual English and Spanish

We are excited to see your application!

*Please answer ALL questions in the application. Incomplete applications will be rejected immediately.

**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Related Titles: Administrative Assistant, Office Coordinator, Administrative Coordinator, Administrative Specialist, Scheduling Coordinator