Office Administrator

Location: Santa Ana, CA (In-Person)

Schedule: Full-Time, M-F

What We Offer:

• Worldwide Golf Shops is one of the largest golf retailers in the USA (90+ stores in 30+ states)

• We’ve been in business over 50 years and we are still growing! A huge portion of the company has been here 10+ and 20+ years

• It is a great time to work in the golf industry (perks include discounts on all our products!)

• We have a fast-paced, hardworking environment, but we are a social office with great work life balance

• There are opportunities for this person to grow into multiple different career paths from this role

• You will receive great training and mentorship from our HR Director and our prior Office Administrator

• We offer Medical/dental/vision benefits with PPO & HMO option, 401(k) matching and HSA with Company contribution. Paid time off and sick time are offered with increasing tiers based on tenure.

• Our office is centrally located off the 55 in Santa Ana next to our flagship Roger Dunn store.

Job Description:

Our Office Administrator plays a crucial role in ensuring our offices functions smoothly. Their primary responsibility is to provide administrative support and handle various tasks to facilitate the efficient operation of the office. The Office Administrator will sit at the front desk and will be the first point of contact with visitors and vendors.

Essential Functions Include: 

1. Administrative Support: Our Office Administrator is responsible for providing administrative support to the office staff and management. This may include managing and distributing incoming and outgoing correspondence, answering phone calls, scheduling appointments and meetings, maintaining calendars, and organizing travel arrangements.

2. Office Management: Our Office Administrator oversees the day-to-day operations of the office. They ensure that office supplies and equipment are adequately stocked and maintained. They may also be responsible for managing office budgets, handling invoices and expenses, and coordinating with vendors and suppliers.

3. Record Keeping: Our Office Administrator is responsible for maintaining accurate records and files. This may include organizing and archiving documents, updating databases, and managing electronic and physical filing systems. They should ensure that confidential information is handled securely and with discretion.

4. Communication: Effective communication is crucial for our Office Administrator role. They serve as a point of contact for internal staff and external parties. They may draft and proofread correspondence, memos, and reports. They may also be responsible for disseminating information within the office and ensuring that employees are aware of important announcements or updates.

5. Office Policies and Procedures: Our Office Administrator helps enforce office policies and procedures. They ensure that employees are aware of and comply with company policies, including health and safety regulations. They may also be involved in organizing office events and meetings.

6. Team Support: Our Office Administrator may provide support to other teams or departments within the organization as needed. They may collaborate with colleagues on projects, coordinate interdepartmental communication, and assist in special assignments or tasks.They may also be responsible for emailing the day’s golf industry news to the corporate office.

Qualifications Desired:

Overall, the role of an Office Administrator requires strong organizational skills, attention to detail, effective written & verbal communication, and the ability to multitask. We are looking for:

• 1+ years of experience in an Office Administrator or similar position is required

• High School Diploma or equivalent is required (college degree is a plus, but not required)

• Some experience and training in the operation of telephone switchboard and communications equipment is preferred, not required

• Proper etiquette for receiving, screening, and transferring telephone calls is required

• Ability to learn and follow postal regulations and procedures, provide courier services, and operate a postage machine is required

• Time management skills, ability to work with a diverse group of people, and basic knowledge of computer operation (MS Word, Excel, etc.) are required

• Any golf knowledge or background is a plus, but not required

*While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands; and reach with hands and arms. The employee is regularly required to type, and may be required to lift office supplies up to 20 lbs.

The hourly rate for this position is $18.00 - $21.00 per hour. Individual starting rate within this range may depend on geography, experience, expertise, and education/training.

Who We Are:

Worldwide Golf Shops is a privately owned, multi-brand specialty golf retailer that has been in business over 50 years. As one of the top golf retailers in the USA, we operate 90+ stores in 30+ states, and multiple e-commerce sites under well knowns brands, including:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | BudgetGolf.com | Globalgolf.com | Golf & Ski Warehouse | WorldwideGolfShops.com