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PromptCare is a leading provider of home respiratory and infusion services, serving pediatric and adult patients in 30+ states from 36 locations throughout the United States. Our Hi-Tech, Hi-Touch care offerings deliver superior patient care and outcomes making PromptCare a preferred partner for hospitals, physicians, and payors. PromptCare currently services 6,400+ respiratory patients, 2,500+ infusion patients, and 4,400+ enteral nutrition patients. We estimate that we are the largest provider of ventilation care to pediatric patients in the U.S. Our mission is to be the preferred choice for superior management of complex cases, providing unsurpassed clinical expertise, reliable service, and boundless compassion in transitioning patients to the home setting and reuniting them with their loved ones. Our Differentiation consists of an unrivaled team of respiratory therapists, nurses, dietitians, pharmacists, and other care professionals who provide highly sought-after expertise, advice, and patient care. We are the "go-to" provider in our markets among leading pediatric hospitals and care facilities to handle the most acute patient situations. PromptCare holds an expansive payer network participation, supported by a robust billing & collections operation.
PromptCare is looking for an Office Assistant in our Dover, NH office location. This is a full-time position, IN-OFFICE, 30-40 hours per week, Mon-Fri 8:00am start time.
Job Summary
The Office admin will be primarily responsible for providing support to various departments within the company and attend to multiple responsibilities throughout the day.
Requirements
- High School Diploma/GED
- Skilled with MS Office Suite
- Ability to handle multiple tasks in fast paced, challenging environment
Job Responsibilities, included but not limited to:
- General administrative duties such as filing, faxing, mailings, emailing, report generation, photocopying, correspondence, etc
- Answer and screen incoming calls
- Assist operations and other departments
- Print documents for audit requests and/or payor requests
- Follow up on documents not returned
- Timeframe 1 week follow up with Documentation Team/Enteral Team
- Follow up with sales reps
- Follow up with clinical team as required
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Other duties as assigned
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. While performing the
duties of this job, the employee is regularly required to talk and hear. The employee frequently
is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Requires the ability to lift files, open filing cabinets and bend or stand as necessary. This
position requires the ability to occasionally lift office products and supplies, of minimum 20 pounds.
Benefits & Perks
- Competitive Salary
- Medical, Dental, Vision Package
- 401(k) plan (discretionary)
- PTO - Vacation, Sick and Personal days, and paid holidays
- Referral bonuses & Discount Ticket Program
- Lunch & Learn Programs
- Employee Recognition Program
Equal Employment Opportunity
The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.
