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Form of workJob Description
Do It Right The First Time, Every Time
SIS provides top tier repair services for surgical instruments and devices. Combining continual training, best manufacturing practices, and the latest technology, our technicians serve with unparalleled quality.
Our clients deserve the best. Our commitment is our culture. Our people are extraordinary.
Hire The Best People, Place Them In The Right Role
SIS is seeking an employee to partner with our Phoenix-based staff and our home office customer relations team. The ideal candidate will come to us with a strong organizational background and attention to detail. Knowledge of instrument types, categories, manufacturers, and the proper use and functioning of surgical equipment is helpful but not required.
LEARN. WORK. SUCCEED.
Snapshot of the Position
The Office Administrator- Shipping and Receiving is responsible for ensuring the highest standard of quality for the repairs in the instrument repair lab.
Key Responsibilities
- Conduct administrative duties, including answering phones, scanning, monitoring inventory of office/shipping supplies, and other duties to support the smooth functioning of the facility
- Serve as main point of contact for service providers (IT, Internet, Cleaning, etc.)
- Efficiently manage incoming and outgoing shipments of repairs, parts, and supplies
- Closely review paperwork and shipping information to ensure zero-errors
- Verify order components and properly package items for delivery
- Create and print accurate FedEx shipping labels
- Accurately enter order information and distribute orders to technical departments
- Collaborate with Home Office staff and technical departments to ensure timely processing of orders
- Schedule or modify pick-up times with shipping companies, as needed
- Maintain a clean, safe and well-organized work area
- Coordinate staff/office functions as needed
- Demonstrate meticulous attention to detail
- Other projects, as assigned
What You Have To Bring That We Cannot Teach
- Integrity, energy, creativity, and a positive attitude
- Collaborative spirit
- Critical thinking and good judgment
- Self-driven
- Attention to detail
- Computer skills: Office 365, iPad operation, general comfort and competence.
- Commitment to communicating with clarity; strong written and verbal communication skills
- Willingness to maintain a professional and clean workspace, and assist in shop housekeeping as required
Physical & Mental Requirements
Must have the physical and mental strength and endurance to be able to perform duties, as well as the ability to handle stressors of the position in operational and administrative situations, all with a good attitude. Required to frequently lift and move 10-50 pounds. Expected to stand, sit, walk, bend, talk, hear, smell, see, and operate tools, and controls.
How you’ll be paid
This position is paid competitively on an hourly basis. Our offer will be determined by your level of experience and expertise. Upon hire, your future financial path will be based on demonstrated abilities and performance, key ingredients in advancing pay.
Additionally, SIS offers a suite of employee benefits from Health, Dental, and Vision, to voluntary Disability and Life insurances, 401(k) with company match, 8 paid holidays, and generous PTO plan.
SIS is a surgical instrument and device repair company that was founded by a veteran and former OR Nurse in 1971. Our goal has always been to serve as a superior alternative to the manufacturer for instrument repair and maintenance. Our primary objective is to help healthcare providers avoid expensive endoscope, device, and general instrument replacement through service excellence, process improvement, and a transparent value proposition.
SIS is a drug-free workplace. For more information on SIS, please visit: www.sis-usa.com.
