Nuisance Wildlife Removal Office Manager

"Join and Grow with an exciting small business in the nuisance animal control industry."

NOTE:MUST LIVE IN BIG BEAR OR ON THE MOUNTAIN!

About Us:

We are a Christian based, well-established eco-friendly Nuisance Animal Control Family Business that has been operating in California since 2010. We are well respected as the original Eco-friendly Nuisance Wildlife Exclusion & Home Repairs Experts in Big Bear and surrounding areas. Our business is based on ethics, respect, and appreciation of all animals. We are not exterminators like typical Pest Control Companies. We have a No Harm Policy. We deal with Mammals, Birds, and Snakes primarily.

About You:

We are seeking a long term Manager that is a go-getter, compassionate, committed, smart, trustworthy, professional, and reliable, to manage our team of Nuisance Wildlife Removal Specialists. We offer a full-time position to the right candidate. Starting at $680 per week. 8hr shift Monday to Friday, 9am-5:30pm. Those with Phone Sales, Customer Service, Dispatch, CRM, QuickBooks, Accounting, Budgets, Marketing, Computers, Construction, Pest Control, Biology, and Animal Sciences experience are encouraged to apply.

You need to have great communication skills, great on the phone, strong organizational skills, integrity, a strong drive to succeed, are looking to grow with an expanding and exciting small business, AND have the skills we are looking for. If so we’d love to hear from you.

Responsibilities:

• Commitment to Excellence with a Winning Attitude
• Coachable and Accountable Team Player
• Work Ethic, Self-Motivation, and a Desire to Succeed
• Inside Sales/Customer Service experience
• Be a great communicator, leading conversations with customers who engage us by phone and email, to help resolve issues
• Be an expert on the products we service
• Be a fierce guardian of customer privacy and data security
• Be empathetic and solution-oriented
• Be accountable by using your skills and talents as a problem-solver instead of simply following a checklist
• Be a great team player by always being present to answer each inbound call, and adhering to regulations and procedures that safeguard the client experience

Duties:

• You will be answering calls from prospective customers needing help with an animal related problem using phone scripts
• You will provide them with information and then book them in for an inspection with a wildlife technician
• You will be using a CRM to coordinate with customers and technicians and using email.
• You will be creating and submitting job estimates to customers based on inspection information acquired by field wildlife specialists
• You will be monitoring the weekly and monthly calendar keeping track of jobs, payments & technicians. Customer Follow up, booking jobs, invoicing, handling customer payments, and being the “Go-To Person” for the techs and customers that keeps the machine running and growing.
• You will also be handling our marketing and advertising.

*Please provide a Resume and Cover Letter with your application.

Thank you for your applications!

Job Type: Full-time

Pay: From $680.00 per week

Benefits:

• On-the-job training

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work

Work Location: Hybrid remote in Big Bear Lake, CA