Hotel Night Auditor
THIS IS AN OVERNIGHT POSITION -Applicants with hotel experience preferred
PREVIOUS APPLICANTS NEED NOT APPLY
Benefits include Paid time off, Paid Holidays, Insurance Reimbursement, Discounted Meals, Bonus Pay, & Free Parking
The night audit position consists of check-in/check-out, guest accounting, reservations, balances Front Office and Food & Beverage activity for the day; and prepares daily reports for distribution. This person will also be assigned additional task as requested by management. The hours for this position are 11pm-7am.
Post charges to guest accounts as needed. Reconciles/balances all departments to final register reading. Ensures all parking charges are posted. Compiles room revenue report detailing each room, rate charged, guest name and company affiliation, length of stay, and other information requested.
Process room, tax, parking charges, gift shop & restaurant charges for the day. Total room revenue should balance to room revenue report. Reconciles/balances actual advance deposits received during the day to the advance deposit folios. Complete and balance restaurant reports from Aloha financial report and record Food & Beverage totals. Performs all Front Desk duties during shift including the phone calls, check-ins, check outs, guest requests, reservations, etc. Notifies the General Manager of any unusual incidents or emergencies, which occurred during the shift. Follows all emergency procedures.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Job Type: Full-time
Pay: $14.00 - $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Required)
- Front Desk: 1 year (Required)
Ability to Relocate:
- Houston, TX 77002: Relocate before starting work (Required)
Work Location: In person