Roles and Responsibilities. The ideal candidate will:
- Have at least 6 months of hotel or customer service experience
- Be incredibly friendly, customer-centric and love to smile
- Have strong computer skills
- May fulfill Manager on Duty shifts as needed. Be willing to do long hours as needed
- Greet and Register guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates
- Answers phone in a prompt, efficient, and friendly manner
- Respond quickly to guest requests or complaints in a friendly manner and take appropriate action
- Follows up to ensure guest satisfaction. Uses creative reasoning to overcome guest objections and concerns to ensure 100% satisfaction
- Ensure room revenue is properly accounted and audited every night. Will be trained on hotel nightly audit process
- Provides a professional image at all times through appearance and dress. Uniform will be provided.
Executive Inn
217 Waller Avenue
Brookshire, TX 77423
281-934-3122
Job Types: Full-time, Part-time
Work setting:
- In-person
Ability to Relocate:
- Brookshire, TX 77423: Relocate before starting work (Required)
Work Location: In person